Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.15 - $13.45
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement benefits
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews is a renowned full-service restaurant concept known for its laid-back atmosphere and uniquely quirky vibe. This establishment prides itself on serving gourmet burgers beyond ordinary expectations, delivering a dining experience that is fresh, fun, and memorable. Red Robin’s mission centers on making every guest smile by combining exceptional food with an energetic and hospitable service environment. Committed to a culture of inclusivity and belonging, Red Robin welcomes diversity and celebrates both similarities and differences among its team and guests alike. The company fosters a high-volume, fast-paced restaurant setting that encourages growth and career development, with many managers having previously been hourly team members. Employing a spirit of connection and generosity, Red Robin ensures that both guests and staff enjoy a positive and upbeat environment.

The role of Host at Red Robin is an essential part of the Front of House service team. Hosts are the first point of contact and play a critical role in shaping the dining experience by providing an outstanding first impression. This position involves greeting guests warmly, managing table assignments, escorting guests to their seats, and handling reservations and waitlists when necessary. Being the face of hospitality, the Host must exhibit excellent customer service skills, a friendly demeanor, and effective communication abilities. The role requires individuals to be at least 17 years old and offers flexible work schedules, making it ideal for students or those seeking part-time employment. Compensation ranges from $11.15 to $13.45 per hour, reflecting the value Red Robin places on the role within their service team.

In addition to the competitive pay, Hosts are eligible for a variety of benefits and perks that include a 50% discount on Red Robin food and a 25% discount for family members, referral bonuses for introducing new team members, and opportunities for career advancement within the company. Red Robin also offers a comprehensive package of additional benefits such as health, vision, and dental insurance, retirement plans with company matching, paid time off, and employee stock purchase programs for eligible staff. These benefits emphasize the company’s commitment to supporting its employees both inside and outside the workplace.

Red Robin is an equal opportunity employer dedicated to fostering an environment where great people can thrive and share their passion for unbridled hospitality. Working as a Host here means being part of a vibrant team culture that values enthusiasm, energy, and a genuine desire to make every guest’s visit enjoyable. This role is a fantastic entry point into the hospitality industry with room for growth and development, offering a rewarding experience for individuals eager to contribute to a fun and dynamic restaurant setting. Join Red Robin and embark on a career that makes a difference one smile at a time.

Job Requirements

  • must be 17 years or older
  • available to work flexible hours including evenings and weekends
  • basic math and computer skills
  • ability to stand for extended periods
  • excellent interpersonal skills
  • legal authorization to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is a plus
  • strong communication skills
  • ability to work in a fast-paced environment
  • friendly and approachable personality
  • team player mindset

Job Duties

  • greet guests with a friendly demeanor
  • escort guests to tables
  • manage reservations and maintain wait lists
  • provide excellent customer service
  • communicate effectively with guests and team members
  • support front of house operations
  • maintain cleanliness and organization at the host stand

Job Criteria

Experience

No experience required


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