Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $16.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
flexible scheduling
Holiday pay
Career growth opportunities

Job Description

Tumble Brook Country Club is a distinguished private club renowned for its exceptional hospitality and premier dining experiences nestled within a beautiful country club setting. As a part of its commitment to excellence, Tumble Brook Country Club seeks to enhance their guest services by inviting passionate individuals to join their team as part-time Hosts. This establishment is deeply committed to delivering a superior customer experience that combines comfort, friendliness, and efficiency, making it a sought-after destination for guests and members alike.

The role of the part-time Host at Tumble Brook Country Club is pivotal to ensuring that guests receive a warm welcome and seamless service throughout their dining experience. This position is ideal for individuals who are either kickstarting their careers in hospitality or those who have a long-standing passion for customer service and engaging with diverse clientele. Hosts at Tumble Brook are entrusted with the responsibility of welcoming guests, managing seating arrangements, maintaining reservation systems, and supporting the service staff to uphold the club’s high standards.

Candidates will gain valuable, hands-on customer service experience while interacting with travelers and club members from a broad spectrum of backgrounds. The role calls for individuals who are organized, service-oriented, and possess strong communication and interpersonal skills. While prior experience is beneficial, beginners with enthusiasm and a willingness to learn are encouraged to apply. Flexibility is critical, as the role requires availability to work on weekends, holidays, and during peak seasons, including the golf and holiday periods.

Tumble Brook Country Club takes the health and safety of both its employees and patrons seriously. The club has implemented robust health protocols to create a safe and supportive working environment where the team can focus on delivering exemplary service and maintaining camaraderie among colleagues. The part-time Host will play a key role in ensuring dining areas embody cleanliness and orderliness, while also assisting with side work and any other duties directed by the supervisor.

Working at Tumble Brook Country Club means joining a team dedicated to creating memorable moments for guests through attentiveness, professionalism, and an unwavering commitment to quality service. This position offers a unique opportunity to build expertise in hospitality within an environment that values growth and professional development. The compensation for this part-time role is competitive and aligned with industry standards, offering a solid foundation for those looking to advance their careers in hospitality.

Overall, the part-time Host role at Tumble Brook Country Club represents not just a job but a chance to be part of a passionate team focused on excellence in the hospitality industry. The position is supported by Troon, the world’s largest professional club management company, guaranteeing professional growth opportunities, resources, and a comprehensive benefits package. Join Tumble Brook Country Club to be part of an extraordinary guest and member experience shaped by personalized service and detailed attention that sets the club apart in the industry.

Job Requirements

  • High school diploma or equivalent
  • One to three months related experience and/or training or equivalent combination of education and experience
  • Ability to read and speak English
  • Completion of Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of the point-of-sales (POS) system
  • Flexible to work weekends and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift up to 10 lbs regularly

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and speak English
  • Completion of Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of the point-of-sales (POS) system

Job Duties

  • Welcomes each guest with a friendly greeting and escorts them to their assigned table
  • Seats guests in station rotation while maintaining guest lists and following/enforcing check-in procedures
  • Assigns opening and/or closing side duties and supervises side work
  • Ensures completed set-ups of all stations before service staff departure
  • Assists with side work and/or assists service staff with bussing tables, taking cocktail orders, etc.
  • Maintains the reservation book, takes incoming telephone calls, and notes reservations and special requests by guests
  • Retains knowledge of all menu items, prices, and general service procedures
  • Responsible for the standards of appearance and cleanliness in all service areas
  • Remains visible on the dining room floor and is easily accessible to guests, staff, and management
  • Checks all tables before service to ensure proper settings
  • Communicates guest requests and concerns to the department manager
  • Incorporates safe work practices in job performance
  • Regular and reliable attendance
  • Performs other duties as required by the supervisor

Job Criteria

Experience

No experience required


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