Job Overview

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Compensation

Hourly
Range $12.75 - $16.00
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned restaurant and retail chain established in 1969, known for its unique blend of Southern country charm, hearty home-style cooking, and a welcoming atmosphere that feels like home. With over 70,000 team members nationwide, Cracker Barrel has cultivated a culture where community, tradition, and exceptional guest experiences are at the forefront of everything they do. The restaurant prides itself on more than just serving delicious food; it serves as a gathering place for families, friends, and travelers seeking comfort, connection, and a warm welcome. Cracker Barrel is committed to fostering a work environment where team members are respected, supported, and encouraged to grow both personally and professionally. They value teamwork, integrity, and making meaningful moments for guests and employees alike.

The Host position at Cracker Barrel is a vital role responsible for creating the first impression of the guest experience. As a Host, you serve as the friendly face that invites guests into the restaurant, helps manage the flow and organization of the dining room, and ensures every table is ready for the next group to enjoy their meal. This role is ideal for individuals who are naturally welcoming, able to remain calm and collected even during busy times, and who thrive in a team-oriented environment. No prior restaurant experience is necessary, as Cracker Barrel provides comprehensive training, including an industry-leading program called PAR training, which begins on day one.

The Host position emphasizes the importance of creating a positive, approachable atmosphere where every guest feels valued from the moment they walk through the door. Hosts are responsible for managing waitlists with efficiency and a smile, keeping guests informed, and maintaining an organized dining room setting. The role offers competitive pay, access to same-day pay, and benefits including health insurance eligibility starting day one for both full and part-time employees. Additional perks include vacation time, an employee assistance program, 401k plans with company matching contributions, employee stock purchase options, and discounts on Cracker Barrel food and retail items. The company fosters a culture of belonging, supporting employees with onboarding, training, recognition programs, and employee events to promote a positive workplace experience.

Joining Cracker Barrel means becoming part of a team that values people, purpose, and authenticity. The establishment continuously seeks individuals who bring enthusiasm and positive energy to their roles, contribute to team success, and uphold the values of excellent guest service and hospitality. Whether you’re greeting guests, rolling out biscuits, or supporting the team behind the scenes, your contribution will matter and be appreciated. Cracker Barrel invites you to find your place in their good company and embark on a fulfilling career with opportunities for growth and development.

Job Requirements

  • High school diploma or equivalent
  • Ability to greet and interact warmly with guests
  • Must be available to work flexible hours including evenings, weekends, and holidays
  • Physical ability to stand and move for extended periods
  • Reliable and punctual
  • Commitment to providing excellent customer service
  • Must be able to work as part of a team

Job Qualifications

  • High school diploma or equivalent
  • Excellent interpersonal and communication skills
  • Ability to remain calm under pressure
  • Strong team player with a positive attitude
  • Basic computer skills for managing waitlists
  • Previous customer service experience is a plus but not required
  • Willingness to learn and participate in training programs

Job Duties

  • Greet guests warmly as they arrive to make them feel welcome
  • Manage the dining room flow by organizing the waitlist efficiently
  • Communicate with guests to provide updates and estimated wait times
  • Ensure each table is clean, set, and ready for the next group
  • Support team members by coordinating seating and service needs
  • Maintain a friendly and approachable demeanor during busy periods
  • Assist with opening and closing duties as required

Job Criteria

Experience

No experience required


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