Job Overview

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Compensation

Hourly
Range $13.25 - $16.50
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Culture of belonging
recognition programs
Employee events
Food and retail discounts

Job Description

Cracker Barrel is a renowned American restaurant chain and gift store that has been serving guests since 1969. Known for creating a warm and welcoming atmosphere, Cracker Barrel combines delicious home-style cooking with a unique shopping experience featuring country-themed gifts and decor. With over 70,000 team members across the United States, the company takes pride in maintaining a culture that feels like family, and aims to provide more than just a meal — it’s a place to gather, reconnect, and make meaningful memories. The company's commitment to quality food, exceptional customer service, and a positive work environment has made it a favorite destination for travelers and locals alike. Cracker Barrel has built its reputation on friendly service, tasty traditional Southern cuisine, and a friendly community spirit.

The role of Host at Cracker Barrel is integral to creating an inviting and efficient dining experience for guests. As the first point of contact, the Host welcomes guests with a warm smile and positive energy that sets the tone for their visit. This role requires managing the dining room flow by overseeing the waitlist, ensuring tables are ready, and keeping guests informed with friendliness and professionalism. The Host plays a vital role in making guests feel at home and comfortable, ensuring each dining experience feels special and personalized. This position is perfect for someone who thrives in a busy, team-oriented setting and enjoys interacting with people.

Cracker Barrel values individuals who are approachable, calm under pressure, and enthusiastic about teamwork. No prior restaurant experience is required, as comprehensive training programs, including the industry-leading PAR training, are provided to ensure success. The company offers competitive pay, same-day pay access, benefits eligibility from day one, and growth opportunities within the organization. Employees enjoy a wide range of perks, including health and vacation benefits, 401(k) plans with company matching, employee stock purchase programs, and generous discounts on food and retail items. Cracker Barrel fosters a culture of belonging with ongoing recognition, support, and community-building events.

Working as a Host at Cracker Barrel means becoming part of a supportive, inclusive workplace committed to your personal and professional development. If you are passionate about delivering excellent guest experiences and being part of a team that values working together, Cracker Barrel welcomes you with an apron just for you. The company is an equal opportunity employer and embraces diversity in its workforce, offering opportunities for all qualified applicants without discrimination. Join Cracker Barrel and find not just a job, but a place to belong and grow.

Job Requirements

  • Must be at least 16 years old
  • Able to work flexible hours including weekends and holidays
  • Good physical stamina for standing and walking
  • Ability to communicate effectively with guests and team members
  • Willingness to follow company policies and procedures
  • Reliable and punctual
  • No prior restaurant experience required

Job Qualifications

  • High school diploma or equivalent preferred but not required
  • Strong interpersonal and communication skills
  • Ability to stay calm and friendly during busy periods
  • Positive attitude and team-oriented mindset
  • Willingness to learn and accept training
  • Basic computer skills to manage waitlist software
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet guests warmly upon arrival
  • Manage and update the waitlist efficiently
  • Ensure dining tables are clean and ready for the next guests
  • Maintain a smooth flow of the dining room
  • Communicate with guests courteously and provide wait time updates
  • Collaborate with team members to provide excellent service
  • Handle guest inquiries and resolve issues promptly

Job Criteria

Experience

No experience required


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