Host

Four Seasons is a globally renowned luxury hospitality company known for its exceptional service and commitment to creating unforgettable guest experiences. Established as a leader in the hotel and resort industry, Four Seasons is powered by its dedicated team members who strive daily to elevate their skills, offer genuine hospitality, and deliver world-class service experiences. With properties in some of the most coveted destinations worldwide, Four Seasons continuously redefines luxury and quality in the guest service sector. The company places significant emphasis on cultivating a positive employee culture and work environment, recognizing that an empowered and engaged team is critical to its ongoing success and reputation.

The specific location for this position is a distinguished wine country resort set in Napa Valley, the food and wine capital of North America. This Forbes Travel Guide Five-Star resort is embedded within a world-class vineyard and features impressive amenities such as the Michelin-starred restaurant Auro, the holistic Spa Talisa, and breathtaking views that perfectly complement the luxury experience. The resort offers a unique blend of nature, fine dining, wellness, and impeccable service, attracting discerning guests seeking a memorable and exclusive stay in wine country.

The role of Host at this Four Seasons property is pivotal, serving as the initial point of contact for guests visiting the TRUSS Restaurant & Bar and Michelin-starred Auro. The Host’s responsibilities include warmly greeting guests, managing seating arrangements to ensure efficient flow and optimal pacing of service, and coordinating guest reservations with professionalism. The position requires the use of software systems to effectively manage restaurant capacity and maintain detailed guest profiles, facilitating outstanding service and personalized guest interactions. Hosts are expected to provide courteous and timely responses to inquiries, anticipate guest needs, and uphold the high standards set forth by Four Seasons.

Additionally, the Host contributes to overall restaurant operations by setting up the host stand, maintaining accurate records such as station charts and cover counts, and ensuring all dining areas are in accordance with company standards. The Host is also responsible for inspecting menus daily, understanding all menu items thoroughly, and handling special projects related to signage or menu updates. The role demands strong organizational skills, a calm demeanor under pressure, and the ability to multi-task in a high-volume environment. Knowledge of Napa Valley and its surrounding areas is considered advantageous but not mandatory.

Candidates for this role should possess essential certifications such as a Food Handlers Permit and Responsible Beverage Service Permit to comply with safety and regulatory standards. This is a full-time position offering a competitive hourly wage of $24.29, comprehensive medical and dental benefits through Cigna, 401k retirement plans, complimentary employee meals, and accommodation opportunities across Four Seasons properties. The role requires flexible availability to cover early morning, midday, and evening shifts to support the resort’s 24/7 operational needs. Employment eligibility is limited to individuals authorized to work in the US, as visa sponsorship/transfer is not provided.

This opportunity is ideal for highly motivated individuals passionate about hospitality and dedicated to providing impeccable guest experiences in a beautiful luxury resort setting. At Four Seasons, you will join a dynamic team that values growth, inclusivity, and the spirit of genuine connection, all while building a rewarding career in the luxury hospitality industry.