Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.94 - $14.40
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Referral Bonus
Additional compensation
Career growth opportunities
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews stands out as a dynamic and energetic full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. It is a high-volume burger restaurant that takes pride in delivering not just exceptional food but also a memorable dining experience for guests. Red Robin values fun, connection, and generosity, striving to make every visit fresh, exciting, and full of joy. The company fosters an inclusive environment where both similarities and differences are celebrated, making it a welcoming place for everyone. The culture is built around unbridled hospitality with a commitment to outstanding customer service and teamwork. Known for its famous bottomless steak fries and burgers beyond imagination, Red Robin encourages a sense of belonging and community among its employees and guests alike.

The Host role at Red Robin is a vital part of the Front of House team responsible for making a great first impression on guests by greeting them warmly and ensuring a smooth seating process. Hosts act as the friendly face of the restaurant, escorting guests to their tables while managing reservations and wait lists efficiently. This position requires individuals with magnetic personalities and excellent customer service skills, as it directly influences the guest's overall dining experience. Hosts at Red Robin benefit from flexible work schedules and enjoy attractive perks such as significant discounts on food for themselves and their families, referral bonuses, and opportunities for growth within the company. Compensation for this role ranges from $11.94 to $14.40 per hour, emphasizing Red Robin's commitment to rewarding team members fairly. Moreover, the company offers various benefits including health, vision, dental insurance, retirement plans with company match, paid time off, and an employee stock purchase program, making it an excellent opportunity for those seeking career advancement in a vibrant and supportive environment.

Working as a Host at Red Robin offers more than just a job; it provides a pathway for career growth. Many current managers began their careers as hourly team members, highlighting the potential for advancement within the organization. Red Robin’s mission — Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile — reflects the company’s dedication to creating a positive and engaging workplace culture. The role is ideal for individuals who thrive in fast-paced, high-volume settings and are passionate about hospitality. By joining Red Robin, team members become part of a team that values energy, personality, and a shared commitment to exceptional guest experiences. The ongoing application process and open-door policy demonstrate the company’s desire to continually attract passionate and dedicated individuals ready to contribute to the restaurant’s success and their own professional development.

Job Requirements

  • must be 17 or older
  • able to work flexible schedules including evenings and weekends
  • must have strong customer service skills
  • able to stand for extended periods
  • ability to communicate clearly
  • reliable and punctual
  • able to work in a fast-paced environment

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in customer service or hospitality is a plus
  • strong interpersonal and communication skills
  • ability to work as part of a team in a fast-paced environment
  • basic knowledge of reservation and seating management
  • positive attitude and friendly disposition
  • ability to handle multiple tasks simultaneously

Job Duties

  • greet guests upon arrival and provide a friendly first impression
  • escort guests to tables efficiently and courteously
  • manage reservations and maintain wait lists as necessary
  • provide exceptional customer service as part of the front of house team
  • maintain cleanliness and organization in the host area
  • communicate effectively with servers and kitchen staff to ensure smooth operations
  • handle guest inquiries and resolve seating issues promptly

Job Criteria

Experience

No experience required


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