Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Exclusive team member discounts
closed on Thanksgiving and Christmas

Job Description

P.F. Chang's is a renowned American restaurant chain known for its innovative approach to Chinese cuisine, offering a sophisticated dining experience with a contemporary twist. Established in 1993, the company has grown to become a highly respected name in the casual dining restaurant industry, emphasizing a blend of traditional flavors and modern culinary techniques. With numerous locations across the United States and internationally, P.F. Chang's prides itself on delivering exceptional service, quality food, and a welcoming atmosphere that appeals to a diverse clientele.

As a restaurant, P.F. Chang's is committed to providing not just a meal but a memorable dining experience, where every guest feels valued and attended to by a dedicated team of professionals. The company culture encourages growth, teamwork, and passion for hospitality, making it a sought-after employer in the food service sector.

This job opening is for the position of Host or Hostess, available on a full-time or part-time basis, with a pay range of $17.00 to $20.00 per hour, depending on experience. The role is essential in setting the tone for the guest experience, serving as the first and last point of contact within the restaurant. The Host is responsible for managing the overall flow of the restaurant, ensuring guests are welcomed warmly and efficiently seated according to the restaurant’s seating plan and capacity considerations.

The Host's responsibilities include interacting courteously and professionally with guests, answering phones, making reservations, managing wait times, and addressing any inquiries guests may have. Additionally, Hosts are expected to maintain high sanitation and safety standards, including cleaning front door areas, host desks, and lobbies to create a clean and inviting environment. They also learn the restaurant seating layout, understand server areas, help with setting and clearing tables, and assist with curbside and takeout processes.

P.F. Chang's offers an environment where Hosts have the opportunity to develop their customer service skills and gain valuable experience in the hospitality industry. Training is provided on the job, making it an excellent starting point for individuals seeking to grow in a restaurant career. The company emphasizes promoting from within, creating pathways for advancement for motivated employees.

Working at P.F. Chang's goes beyond just a job; it represents being part of a passionate community dedicated to celebrating life, family, and food. The restaurant is known for its flexible scheduling, competitive pay, and a comprehensive benefits package that supports team members both inside and outside of work. With a positive workplace culture focused on respect and teamwork, P.F. Chang's ensures that every team member feels supported in their role.

This position is ideal for candidates who enjoy engaging with people, thrive in fast-paced environments, and are committed to providing top-notch hospitality. Whether you are looking for part-time work or a full-time career, P.F. Chang's provides a dynamic and rewarding environment to grow your skills and build lasting relationships with guests and colleagues alike.

Job Requirements

  • Previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to communicate effectively with co-workers and guests
  • flexibility to work various shifts
  • ability to multi-task in a fast-paced, team environment
  • willingness to learn sanitation practices and safety procedures
  • previous hospitality or customer-facing experience is a plus but not required

Job Duties

  • Interact courteously with guests
  • answer phones
  • greet guests
  • seat guests
  • make reservations
  • take food orders
  • uphold high safety and sanitation standards
  • complete sanitation practices at front door and host desk
  • maintain lobby area and manage crowd control
  • learn restaurant seating layout
  • understand server areas
  • deliver food efficiently
  • set and clear tables according to specifications
  • learn curbside process and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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