Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a leading casual dining restaurant chain renowned for its distinctive, Asian-inspired cuisine and vibrant dining experiences. Established with a commitment to quality, innovation, and exceptional customer service, P.F. Chang's has become a favorite destination for guests seeking flavorful meals paired with a warm, welcoming atmosphere. The brand's culinary approach combines authentic Chinese flavors with a modern twist, appealing to a broad audience looking for a unique yet accessible dining option. With locations throughout the United States and internationally, P.F. Chang's is not just a restaurant but a community hub where families, friends, and colleagues come together to celebrate special moments. The company emphasizes a culture of teamwork, respect, and continuous growth, offering employees numerous opportunities for advancement and skill development in the dynamic hospitality industry.

This role is for a full-time or part-time Host or Hostess position at P.F. Chang's, designed for individuals passionate about delivering excellent hospitality and creating memorable guest experiences. Hosts are often the first and last point of contact for guests, playing a crucial role in setting the tone of their visit. The responsibilities include greeting and seating guests, managing wait times with accuracy, and addressing any inquiries that visitors might have. Providing a professional and friendly atmosphere from the moment guests enter to when they leave is central to the position. Additionally, hosts are expected to maintain the restaurant's flow by learning seating layouts, managing server areas, and assisting with curbside and takeout orders. This position requires a dynamic team player who excels in communication, multitasking, and adhering to high standards of safety and sanitation. Training is provided, making it suitable for candidates with or without prior experience. The pay range for this position is $16.00 to $19.00 per hour, commensurate with experience, with benefits such as competitive pay, flexible scheduling, paid training, and opportunities for advancement among others. Working at P.F. Chang's offers a platform for individuals eager to join a passionate team committed to celebrating life, family, and food in a fulfilling workplace environment.

Job Requirements

  • Previous experience is not required
  • Ability to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to execute proper sanitation practices and safety procedures
  • Excellent customer service skills and etiquette
  • Must be able to work in a fast-paced, team-oriented environment
  • Ability to multi-task

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service skills and etiquette
  • Strong communication skills for effective interaction with co-workers and guests
  • Ability to follow proper sanitation and safety procedures
  • Capacity to multitask in a fast-paced team environment
  • Flexibility to work various shifts
  • Willingness to learn and adapt to restaurant operations

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, understand how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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