Host

Red Robin Gourmet Burgers and Brews is a well-known full-service restaurant chain that delivers more than just food; it provides a distinctive dining experience characterized by its laid-back atmosphere, quirky vibe, and passion for creating memorable moments. Established as a leader in the casual dining industry, Red Robin is widely recognized for its world-famous gourmet burgers and bottomless steak fries. With a focus on delivering exceptional hospitality and a fun, energetic service style, Red Robin has grown into a high-volume dining destination that fosters a welcoming environment for guests and employees alike. The company emphasizes community, inclusivity, and the celebration of diversity, making it a place where people truly feel they belong. Employees at Red Robin experience a culture where connection and generosity sit at the heart of every interaction, ensuring every guest leaves with a smile. Growing with Red Robin is an opportunity for team members to develop meaningful careers; many of the managers started as hourly team members, illustrating the company’s commitment to internal growth and career advancement. The mission at Red Robin is clear: make it fresh, make it fun, make it memorable, and above all, make 'em smile.

The role of a Host at Red Robin is an entry-level but crucial position within the Front of House service team. A Host acts as the first point of contact for guests and sets the tone for their entire dining experience. This position requires a friendly personality and a dedication to exceptional customer service. Hosts at Red Robin greet guests upon arrival, provide a warm welcome, and escort them to their tables, ensuring an efficient and pleasant dining flow. They are also responsible for managing reservations and wait lists to seat guests promptly while maintaining organized communication with the rest of the service team. The Host role contributes significantly to the restaurant’s vibrant energy and guest satisfaction, and it’s perfect for individuals who enjoy working in a social environment and engaging with people. This role requires no prior experience, making it an ideal starting point for those interested in the hospitality industry. Applicants must be at least 17 years old to join the team.

Employees working as Hosts benefit from competitive hourly pay, ranging from $16.00 to $17.32, along with flexible work schedules designed to accommodate different lifestyles and commitments. Red Robin rewards its team with a generous employee discount of 50% on food and 25% for famil members, referral bonuses for bringing new talent into the company, and a variety of additional benefits once eligibility criteria are met. These include comprehensive health insurance options (health, vision, dental, accident, critical illness, and hospital indemnity coverage for employees aged 18 and older), retirement benefits through a 401k plan with company match for employees 21 and over with sufficient tenure, and paid time off accrual for long-term team members. The company values equal opportunity employment and strives to create a positive, inclusive work environment where passion for hospitality is shared and nurtured. Candidates applying for the Host position should expect to undergo an Artificial Intelligence (AI) driven hiring process that helps assess their fit and skills relevant to the position. This modern approach ensures that Red Robin continues to bring in team members who align with its standards of unbridled hospitality, customer service excellence, and team collaboration. Joining Red Robin as a Host is the beginning of a potentially rewarding career filled with growth opportunities, a supportive team, and the chance to be part of a brand synonymous with fun, freshness, and memorable dining experiences.