Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain known for its innovative take on Asian cuisine and exceptional dining experience. With locations nationwide, P.F. Chang's is dedicated to offering guests high-quality dishes made from fresh ingredients in a warm and inviting atmosphere. The restaurant values hospitality, teamwork, and a commitment to excellence in service, making it a popular destination for food lovers and a respected employer in the hospitality industry.

The position offered is for a Host or Hostess, available in both full-time and part-time roles. This role is essential to ensuring that every guest has a seamless and enjoyable experience from the moment they walk through the door until their departure. Hosts play a critical role in managing the flow and organization within the dining environment, greeting guests with a positive and professional demeanor, handling reservations, and addressing guest inquiries effectively. They maintain the first and last impressions of the restaurant, an important factor in customer satisfaction and repeat visits. The pay range for this position is between $17.00 and $20.00 per hour, depending on experience, reflecting the company’s commitment to competitive compensation.

Working as a Host or Hostess at P.F. Chang's offers numerous benefits including flexible scheduling that caters to the needs of individual team members, paid training to help new employees learn the ropes, and opportunities for career advancement with a strong culture of promoting from within. The restaurant also provides discounted meals and participates in an employee referral program, encouraging team members to contribute to community building within the organization. On special occasions such as Thanksgiving and Christmas, most locations are closed to allow employees to spend time with their families, highlighting the company’s value on work-life balance.

Qualified team members also gain access to additional benefits such as a 401(k) retirement plan based on hours worked, along with medical, dental, and vision insurance plans. Paid sick leave is also offered in jurisdictions where applicable, ensuring health and well-being for employees. The role demands a friendly, efficient, and organized individual who can handle multiple tasks in a fast-paced, team-oriented environment. Applicants are welcomed even without prior experience as comprehensive training is provided. P.F. Chang's seeks individuals who exhibit excellent customer service skills, good communication, and the ability to uphold safety and sanitation standards, making this an ideal position for those looking to enter the hospitality field or grow within it.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting and seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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