Job Overview

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Compensation

Hourly
Range $16.90 - $23.54
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Employee Discounts
training programs

Job Description

Fleming's Prime Steakhouse & Wine Bar is a prestigious dining establishment renowned for its dedication to delivering an exceptional steak and wine experience. As part of Bloomin' Brands, one of the leading restaurant companies in the industry, Fleming's prides itself on maintaining high standards of quality, service, and atmosphere in an environment that is both elegant and inviting. With a strong focus on principles and beliefs, Fleming's cultivates a passionate team culture that values support, encouragement, engagement, and celebration of its team members. Through first-class training programs, Fleming's ensures that its employees are equipped to provide outstanding service, create memorable experiences, and grow professionally within the company.

The role of a Host at Fleming's is pivotal in creating welcoming and memorable moments for guests from the moment they arrive until their departure. Hosts serve as the first point of contact, and their demeanor sets the tone for the entire dining experience. This position requires someone who is organized, friendly, and adept at making guests feel comfortable through warm interactions and small talk. Attention to detail and professionalism are key, as hosts manage waiting lists, answer phones with proper etiquette, and direct calls in a timely manner. The Host embodies Fleming's warmth and hospitality, ensuring guests feel valued and at ease even during busy periods. Fleming's offers competitive compensation ranging from $16.90 to $23.54 per hour and provides a comprehensive benefits package inclusive of medical, dental, vision, and 401k plans. As an equal opportunity employer, the company is committed to diversity and inclusion, welcoming applicants from all backgrounds.

Job Requirements

  • minimum one year of previous experience providing customer service
  • experience with answering customer calls and phone etiquette
  • high school diploma or equivalent
  • ability to work flexible hours including evenings, weekends and holidays
  • strong communication skills
  • reliable and punctual
  • ability to stand for extended periods

Job Qualifications

  • minimum one year of previous experience providing customer service
  • experience with answering customer calls and phone etiquette
  • excellent interpersonal and communication skills
  • ability to remain calm and professional in a fast-paced environment
  • strong organizational skills
  • friendly and approachable demeanor
  • high school diploma or equivalent

Job Duties

  • greet incoming guests in a welcoming manner
  • manage guest seating and waiting lists efficiently
  • engage guests with friendly and courteous conversation
  • answer phone calls and direct them professionally
  • maintain an organized and clean host station
  • handle guest inquiries and resolve issues promptly
  • support team members to ensure smooth front-of-house operations

Job Criteria

Experience

No experience required


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