Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.29
Work Schedule
Flexible
Benefits
Cigna medical
Dental Insurance
Complimentary accommodation
Complimentary employee meals
401k Retirement Plan
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its exceptional service and commitment to creating memorable guest experiences. With properties located in some of the world's most coveted destinations, Four Seasons integrates sophisticated design, exquisite culinary offerings, and unparalleled guest care to deliver truly unique stays. The brand is dedicated to fostering a positive company culture where employees are valued, supported, and empowered to reach their highest potential. The workplace environment encourages collaboration, innovation, and respect, which translates directly into the luxurious and heartfelt experiences felt by guests.
Located in the heart of Napa Valley, California, Four Seasons Resort Napa Valley offers a distinctive wine country retreat set within a stunning vineyard landscape. This resort perfectly embodies the spirit of the region, blending world-class luxury accommodations with farm-to-table cuisine and a focus on wellness and relaxation. The resort’s culinary experiences include the Michelin-starred Auro restaurant and the TRUSS Restaurant + Bar, which provide guests with innovative, seasonal dishes paired perfectly with local wines. Spa Talisa at Four Seasons provides spa services focused on holistic well-being, rounding out an all-encompassing guest experience. This Forbes Travel Guide Five-Star rated resort prides itself on exceptional service, attention to detail, and a warm, welcoming atmosphere.
The role of the Host at TRUSS Restaurant + Bar and Auro is pivotal in setting the tone for the guest dining experience. As the first point of contact, the Host ensures each guest feels welcomed, valued, and cared for. This position demands excellent communication skills, the ability to multitask in a fast-paced environment, and a genuine passion for hospitality. The Host manages the seating arrangements, reservation coordination, and the smooth service flow to maintain the restaurant's high standards. They are responsible for anticipating guest needs, efficiently addressing inquiries or concerns, and fostering personalized interactions by recognizing repeat guests. The Host’s duties also extend to administrative tasks such as managing reservation software, maintaining guest profiles, and assisting with daily operational projects like menu updates or signage.
Candidates for this role should have preferably prior experience in luxury dining environments, hold a Food Handlers Permit and Responsible Beverage Service Permit, and demonstrate strong problem-solving skills. Knowledge of the Napa Valley region is an asset but not mandatory. The position requires flexibility to work various shifts covering early mornings, mid-days, and evenings to support 24/7 operational needs. This is a full-time hourly role with a competitive wage of $24.29 per hour.
Working at Four Seasons Resort Napa Valley means joining a team dedicated to delivering superior luxury experiences while enjoying a supportive work environment enriched with professional growth opportunities and comprehensive employee benefits. The company upholds equal employment opportunity principles and strongly encourages applications from minorities, women, veterans, and individuals with disabilities. By embracing diversity and inclusion, Four Seasons ensures a welcoming culture for all team members.
Located in the heart of Napa Valley, California, Four Seasons Resort Napa Valley offers a distinctive wine country retreat set within a stunning vineyard landscape. This resort perfectly embodies the spirit of the region, blending world-class luxury accommodations with farm-to-table cuisine and a focus on wellness and relaxation. The resort’s culinary experiences include the Michelin-starred Auro restaurant and the TRUSS Restaurant + Bar, which provide guests with innovative, seasonal dishes paired perfectly with local wines. Spa Talisa at Four Seasons provides spa services focused on holistic well-being, rounding out an all-encompassing guest experience. This Forbes Travel Guide Five-Star rated resort prides itself on exceptional service, attention to detail, and a warm, welcoming atmosphere.
The role of the Host at TRUSS Restaurant + Bar and Auro is pivotal in setting the tone for the guest dining experience. As the first point of contact, the Host ensures each guest feels welcomed, valued, and cared for. This position demands excellent communication skills, the ability to multitask in a fast-paced environment, and a genuine passion for hospitality. The Host manages the seating arrangements, reservation coordination, and the smooth service flow to maintain the restaurant's high standards. They are responsible for anticipating guest needs, efficiently addressing inquiries or concerns, and fostering personalized interactions by recognizing repeat guests. The Host’s duties also extend to administrative tasks such as managing reservation software, maintaining guest profiles, and assisting with daily operational projects like menu updates or signage.
Candidates for this role should have preferably prior experience in luxury dining environments, hold a Food Handlers Permit and Responsible Beverage Service Permit, and demonstrate strong problem-solving skills. Knowledge of the Napa Valley region is an asset but not mandatory. The position requires flexibility to work various shifts covering early mornings, mid-days, and evenings to support 24/7 operational needs. This is a full-time hourly role with a competitive wage of $24.29 per hour.
Working at Four Seasons Resort Napa Valley means joining a team dedicated to delivering superior luxury experiences while enjoying a supportive work environment enriched with professional growth opportunities and comprehensive employee benefits. The company upholds equal employment opportunity principles and strongly encourages applications from minorities, women, veterans, and individuals with disabilities. By embracing diversity and inclusion, Four Seasons ensures a welcoming culture for all team members.
Job Requirements
- Must have a Food Handlers Permit
- Must have a Responsible Beverage Service (RBS) Permit
- Ability to multi-task in a high volume and demanding environment
- Strong computer skills
- Strong problem solving skills
- Candidates must possess valid US work authorization
- Preferred experience in a luxury restaurant
Job Qualifications
- Preferred experience in a luxury restaurant
- Food Handlers Permit
- Responsible Beverage Service (RBS) Permit
- Strong computer skills
- Strong problem solving skills
- Ability to multi-task in a high volume and demanding environment
- Knowledge of Napa Valley and surrounding areas highly desirable
Job Duties
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room
- Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server
- Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team
- Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
- Complete special projects such as menu changes and signage as instructed
Job Criteria
Experience
No experience required
Job Location
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