Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based casual dining restaurant chain specializing in Asian cuisine. Founded in 1993, P.F. Chang's has grown into a globally recognized brand with a commitment to delivering an exceptional dining experience. The company blends traditional Asian culinary techniques with innovative flavors and contemporary presentation. Each restaurant combines a warm, inviting atmosphere with attentive, professional service, aiming to celebrate life, family, and food. P.F. Chang's operates across multiple locations and prides itself on a company culture that values teamwork, respect, and personal development. The establishment not only offers delicious dishes but also strives to make every guest feel welcomed and valued from the moment they step in until they leave. Their dedication to quality and customer satisfaction has earned them a loyal customer base and numerous industry accolades.

We are currently hiring motivated individuals for the position of Host or Hostess at P.F. Chang's. This role is integral to maintaining the smooth flow of the restaurant while ensuring guests receive an outstanding hospitality experience. Hosts and Hostesses are the face of the restaurant and are responsible for creating a positive and lasting first and last impression for every guest. Responsibilities include greeting and seating guests, managing wait times by providing accurate estimates, answering questions, and assisting with reservations and takeout orders. The position is available for both full-time and part-time employment, with pay ranging from $16.00 to $19.00 per hour, depending on experience.

This role is perfect for individuals who enjoy interacting with people and are eager to become part of a passionate team focused on providing excellent customer service and fostering a welcoming environment. New team members will receive paid on-the-job training, enabling them to develop the necessary skills and knowledge to succeed. Further opportunities for advancement are available since P.F. Chang's promotes from within. The Host or Hostess will also learn and uphold high safety and sanitation standards, including sanitation practices at the front door, host desk, and lobby area, ensuring a clean and safe environment for guests and team members alike.

Working at P.F. Chang's offers more than just a job. It is a chance to be part of a family-oriented company where meaningful work is recognized and celebrated. Staff members benefit from exclusive team member discounts, flexible scheduling options, discounted meals, and an employee referral program. Additionally, most locations observe holidays such as Thanksgiving and Christmas as closed days, allowing team members to enjoy important family times. Qualified employees have access to further benefits including a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in qualifying jurisdictions. The emphasis on respect, collaboration, and personal growth makes this an ideal work environment for those passionate about the hospitality industry and looking to build a rewarding career with a reputable brand.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conducts side-work as required for each shift

Job Criteria

Experience

No experience required


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