Host

Pacific Hospitality Group is a family-focused company that operates with a unique owner/operator approach, providing exceptional value to both investors and team members. The company is committed to long-term holds that allow sustainable growth and development for the business and its employees alike. With a vision centered on enriching people's lives, Pacific Hospitality Group aims to offer memorable experiences, give back to communities, and honor God in all their endeavors. Their guiding principles include integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment, which collectively shape their culture and operations. As a hotel and hospitality provider, Pacific Hospitality Group manages properties that deliver high-quality guest services through a dedicated and passionate team. They emphasize creating a positive atmosphere for both their guests and employees while focusing on long-term value creation and sustainable business growth.

The Restaurant Host/Greeter role at Pacific Hospitality Group plays a critical part in ensuring guests enjoy a warm and welcoming experience. This position involves greeting guests as they arrive, managing seating arrangements, and maintaining clear communication with serving and bartending staff. As the first point of contact for guests during lunch or dinner services, the host/greeter must be enthusiastic, approachable, and customer service oriented. One key responsibility includes managing the floor chart to optimize seating efficiency and guest flow, which contributes to maximizing guest satisfaction and operational effectiveness. The host/greeter also keeps guests informed about wait times and menu options and checks in during their dining experience to uphold high service standards. This role requires the ability to work flexible hours, including evenings, weekends, and holidays, to meet hotel business needs. Candidates for this position should be open to learning and growth, with a willingness to uphold the company’s values and standards throughout their employment. Training and development are integral parts of this position, providing employees the opportunity to expand their skills within the hospitality industry. Overall, the Restaurant Host/Greeter at Pacific Hospitality Group is an essential team member dedicated to delivering memorable guest experiences and supporting the broader Food & Beverage team at Hyatt Place Phoenix/Downtown.