Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.54 - $21.30
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Work Schedule

Flexible
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Benefits

Flexible work schedules
discount on food
Referral bonuses
Health Insurance
Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews is a renowned full-service restaurant chain celebrated for its vibrant atmosphere, fun culture, and world-famous gourmet burgers and steak fries. Established with a mission to make dining fresh, fun, memorable, and friendly, Red Robin prides itself on fostering a unique and welcoming environment for both guests and employees. Known for its laid-back vibe and quirky character, the company values diversity and inclusivity, emphasizing a strong sense of belonging where everyone is welcome regardless of their background. Red Robin is a high-volume restaurant concept that offers significant opportunities for career growth, often promoting from within. Many current managers began their careers as hourly team members, showcasing the company's commitment to employee development and advancement. They are an equal opportunity employer, eager to connect with individuals who share their passion for unbridled hospitality and excellent customer experiences.

The open position for a Host at Red Robin is essential to the guest experience, serving as the first impression for restaurant customers. Hosts are responsible for greeting guests with a friendly and welcoming demeanor and escorting them to their tables promptly and comfortably. They manage reservations and waitlists during busy periods, helping maintain smooth front-of-house operations. Exceptional customer service skills are mandatory for the role, as hosts embody the warm, approachable culture that defines Red Robin. This position offers flexible work schedules, making it accessible for a wide range of candidates, including students and those seeking part-time employment. Compensation for this role ranges from $18.54 to $21.30 per hour, with a full compensation range from $17.13 to $21.41 per hour, adding competitive pay within the casual dining industry.

Red Robin supports its employees with benefits such as a 50% discount on food for the employee and a 25% discount for their family members, referral bonuses for helping bring new team members on board, and excellent opportunities for professional growth. Additional perks include health insurance options covering health, vision, dental, accident, critical illness, and hospital indemnity for eligible employees, as well as a 401k retirement plan with a company match after certain service milestones. Paid time off accumulates with hours worked, promoting a healthy work-life balance. The hiring age requirement is 17 years and above, making this role suitable for young adults eager to join a dynamic and energetic team. Red Robin's culture is built on energy, magnetic personalities, and the desire to make every guest smile, making the host role a critical and rewarding part of the hospitality team.

Job Requirements

  • Must be 17 or older
  • ability to stand and walk for extended periods
  • availability to work flexible schedules including evenings and weekends
  • ability to work as part of a team
  • basic knowledge of reservation and waitlist systems

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience is a plus
  • excellent communication skills
  • ability to work in a fast-paced environment
  • friendly and approachable personality
  • basic math skills for managing reservations

Job Duties

  • Greet guests with a friendly demeanor
  • escort guests to tables
  • manage reservations and waitlists
  • provide excellent customer service
  • maintain cleanliness and organization of host station
  • communicate wait times effectively to guests
  • assist in coordinating with the service team

Job Criteria

Experience

No experience required


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