Host

LM Restaurants is an award-winning family-owned restaurant company that has been a staple in the foodservice industry since 1999. Focused on nourishing not only their guests but also their people, community, and the wider world, LM Restaurants strikes a harmonious balance between the stability and comprehensive benefits typical of large companies and the close-knit, familial culture found in smaller organizations. With a strong emphasis on employee well-being and community involvement, LM Restaurants has fostered a work environment where team members feel valued, supported, and inspired to deliver exceptional hospitality. The company operates Carolina Ale House, a vibrant restaurant known for its inviting atmosphere, quality food, and commitment to genuine guest experiences.

The role of Host/Hostess at Carolina Ale House is pivotal as these team members are often the first and last impressions guests receive during their visit. This position requires a warm, friendly, and professional demeanor to welcome guests into the establishment, seat them comfortably and appropriately based on the time of day, and ensure that their overall dining experience starts on a positive note. Beyond greeting guests, Hosts also interact with to-go customers by managing phone calls and making waiting experiences more pleasant. This position is essential in creating a seamless and enjoyable dining experience, helping to uphold the restaurant’s reputation for excellent hospitality and customer service.

Working as a Host/Hostess at Carolina Ale House means not only engaging directly with guests but also embodying the core values of LM Restaurants: compassion, integrity, enthusiasm, quality, and creative thinking. Team members must maintain a positive, energetic, and fun attitude, contributing to a lively and welcoming atmosphere. A key aspect of the role involves understanding and being able to communicate the menu offerings to guests, which helps in providing a more personalized service. Equally important is adherence to company policies and laws, as well as maintaining a clean, safe, and organized work environment. Flexibility and adaptability are crucial traits, given the dynamic nature of the restaurant industry, especially during peak dining hours and special events such as big games.

Carolina Ale House values its Hosts not only by providing a positive work culture but also by offering competitive pay, opportunities for career advancement, and a comprehensive range of benefits. Employees enjoy the security and stability of working with a reputable company that has a long-standing history of success. Benefits include a 401(k) plan with company contributions up to 4%, generous employee dining discounts, shift meals, and a flexible job environment that supports work-life balance. Additionally, team members have access to a lucrative referral bonus program and the fun of working at a vibrant location during major sporting events.

This Host/Hostess position is ideal for candidates who thrive in a fast-paced, guest-focused environment and who are passionate about hospitality. It provides an excellent opportunity to join a company that prioritizes its people and communities, offering a meaningful career path in the hospitality sector. By joining LM Restaurants and Carolina Ale House, hosts become part of a dedicated team committed to making a difference and delivering outstanding service in a welcoming, energetic setting.