Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $8.00
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Work Schedule

Flexible
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Benefits

health care insurance
Disability insurance
Life insurance
401k
Flexible compensation
paid leave

Job Description

Applebee's is a well-established casual dining restaurant chain known for its welcoming atmosphere and delicious American cuisine. Owned by Big River Restaurants, this franchise operates 38 locations across the Greater Saint Louis and Louisiana areas. The company prides itself on a strong mission to empower its employees, celebrate success, and consistently exceed both its own and guests' expectations. Big River Restaurants emphasizes a set of core values including passion, integrity, respect, connection, and ownership. These values foster an inclusive and collaborative workplace environment where team members are encouraged to grow personally and professionally.

The Host/Hostess role at Applebee's represents a key position in delivering an excellent guest experience. This position involves greeting guests warmly as they arrive and depart, managing guest seating and overall flow within the restaurant, and ensuring all guests feel comfortable and appropriately accommodated. A successful Host or Hostess will play an integral part in maintaining order during busy periods by managing waitlists and providing assistance to servers as needed. Alongside these guest-facing responsibilities, hosts are also expected to maintain a clean, organized work area and support various operational tasks such as setting up feature boards and inflating balloons to enhance the restaurant atmosphere.

This role is ideal for individuals seeking a fun, engaging work environment that offers opportunities for growth and career advancement. Applebee's supports a healthy balance between personal and work life and provides a comprehensive benefits package aimed at promoting employee well-being, including health and disability insurance, life insurance, 401k plans, flexible compensation, and paid leave. The position requires a flexible schedule and reliable transportation and values strong communication skills and physical mobility throughout the shift.

In addition to the daily operational duties, Applebee's fosters a culture that celebrates diversity and inclusivity, believing that different perspectives create stronger teams and better outcomes. The team-oriented approach ensures that every associate is valued and empowered to own their work, impact, and results. This role is crucial in setting the first impression for guests and supporting the overall service quality in the restaurant. Working at Applebee's offers a rich social environment that is both exciting and fulfilling while offering substantial career pathways for those interested in growing within the hospitality industry.

Job Requirements

  • Flexible schedule
  • reliable transportation
  • reading, writing and verbal communication skills required
  • mobility required during the entire shift
  • ability to transport and carry objects such as highchairs up to 15 pounds multiple times per shift
  • ability to wipe down tabletops, table legs, booth seats and pick up debris
  • previous hosting experience preferred but not mandatory

Job Qualifications

  • High school diploma or equivalent preferred
  • previous hosting or customer service experience an asset
  • strong reading, writing, and verbal communication skills
  • ability to handle guest interactions with professionalism and friendliness
  • basic physical stamina to remain mobile during shifts
  • ability to work in a team-oriented environment

Job Duties

  • Greets guests both arriving and departing and seats them in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • opens doors for guests arriving and departing
  • accommodates special guest needs such as boosters, highchairs, and disabilities
  • manages the wait list when the restaurant is full
  • provides guest assistance to servers as needed
  • maintains a clean and organized work area and completes assigned cleaning tasks
  • fills out the feature board and inflates balloons

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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