Host

Cooper's Hawk is a distinctive lifestyle brand that combines a Napa-style tasting room with a wine-inspired retail experience, a full-service restaurant, bar, and private event space. Founded in 2005, the company has successfully brought the ambiance and culinary excellence of Napa Valley to its guests and Wine Club members across its locations. Cooper's Hawk is renowned for its modern yet casual dining atmosphere where every menu item is handcrafted in a scratch kitchen and perfectly paired with award-winning wines. The Cooper's Hawk Wine Club is one of the largest of its kind in the world, providing members with exclusive benefits that enhance their culinary and travel experiences, further enriching the brand's reputation for uncompromising hospitality and exceptional service. The recent introduction of Piccolo Buco by Cooper's Hawk reflects the brand's expansion into new cuisines, bringing authentic Roman flavors to its discerning clientele. Together, the offerings form a unique lifestyle destination that combines fine dining, premium wine selections, and memorable experiences.

As a Host at Cooper's Hawk, you will be the cornerstone of the guest experience, responsible for setting the tone from the moment guests arrive until their final goodbye. This role is vital in delivering Cooper's Hawk's promise of Uncompromising Hospitality by providing warm welcomes, managing smooth table flow, and engaging in meaningful conversations with guests. The position demands high energy, professionalism, and a genuine enthusiasm for hospitality. Hosts are expected to maintain a professional appearance and demeanor, support team communications, and adapt seating arrangements to ensure the best possible guest experience. Additionally, hosts share detailed knowledge about the food and wine offerings, especially insights about the exclusive Barrel Reserve wines, to educate and delight guests during their visit.

The role of Host at Cooper's Hawk also includes responsibilities beyond greeting and seating. Hosts assist with light side work, maintain the entry area to keep first impressions positive, handle phone etiquette with professionalism, and work collaboratively with managers and service staff to maintain a seamless dining environment. This fast-paced position requires strong multitasking skills, the ability to handle guest requests efficiently, and a proactive service mindset. Cooper's Hawk is committed to fostering a supportive work environment where hosts have access to career growth opportunities and comprehensive benefit packages. Employees enjoy perks like generous dining and retail discounts, monthly wine tastings, medical insurance options, 401k with company match, paid time off, wellness resources, and more. The company promotes flexibility with schedules including weekend and holiday work and encourages team spirit through rewards and recognition programs.

Overall, the Host role at Cooper's Hawk is ideal for individuals who are passionate about hospitality, eager to create personalized and memorable experiences, and ready to contribute actively to a dynamic team. Working at Cooper's Hawk goes beyond traditional restaurant service; it involves being part of a vibrant culture that values excellence in both food and service, and that provides unique educational opportunities in wine and culinary arts.