Host

Max Burger is a renowned fast-casual restaurant known for its gourmet burgers, hand-cut fries, and boozy milkshakes, located just over the West Hartford line near the Avon Old Farms Hotel in Avon, CT. As part of the expanding Max Hospitality Group, Max Burger is committed to delivering an exceptional dining experience featuring high-quality food, creative menus, and outstanding service. The atmosphere at Max Burger is casual and fun, attracting a diverse clientele including families, food enthusiasts, and regular patrons who appreciate bold flavors and playful menu items. The company fosters a lively and welcoming environment where hospitality and teamwork are paramount. The newest Max Burger location in Avon is preparing to open its doors in September, and to support this exciting launch, they are looking to onboard a Host with open availability who has a passion for outstanding guest service and creating a warm, inviting atmosphere.

The Host role at Max Burger is vital as the first point of contact for guests, setting the tone for their entire dining experience. This position requires someone with strong communication skills, a polished phone manner, and the ability to multitask in a fast-paced, dynamic environment. The Host will be responsible for greeting guests warmly as they arrive, managing dining room reservations, coordinating seating to ensure smooth service flow, and assisting with to-go orders with accuracy and timeliness. Supporting special occasions for guests and maintaining a clean, organized front-of-house area are also key parts of the job. The ideal candidate will have prior experience in guest-facing roles, preferably within casual dining or fast-paced restaurants, and familiarity with reservation systems such as OpenTable is a bonus. Max Hospitality values teamwork and a positive outlook; hence the Host must contribute to a cooperative atmosphere while handling guest concerns professionally and efficiently. Training for this position will be conducted at the Max Burger location in West Hartford, ensuring the new Host is well-prepared for the opening of the Avon venue.

The position offers competitive pay along with comprehensive benefits, including employee discounts on meals, flexible scheduling for work-life balance, and opportunities for career growth within the Max Hospitality Group. Employees have access to 401(k) plans with matching contributions, health, dental, and vision insurance coverage, as well as paid time off and sick leave. Additional perks include referral programs and various types of insurance such as life, accident, critical illness, pet insurance, and disability coverage. Max Hospitality is committed to diversity and inclusion, encouraging applicants from all backgrounds to join their team and contribute to a healthy and supportive work environment where every employee is valued and empowered to succeed. This is a fantastic opportunity for a personable, organized, and guest-oriented individual seeking a rewarding career in hospitality with a thriving and customer-centric restaurant group.