Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.25 - $16.75
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned restaurant and retail establishment that has been a cherished gathering place since 1969. Known for its delicious food, abundant servings, unexpected finds, and warm hospitality, Cracker Barrel has created an inviting atmosphere where guests not only enjoy a meal but also experience a sense of community and comfort. With over 70,000 team members nationwide, the company honors its roots by serving up more than just food — it serves moments of connection and belonging. Cracker Barrel prides itself on fostering a culture of inclusivity and support, ensuring that every team member feels valued and empowered to bring their best selves to work. The company’s commitment to quality food and exceptional service has made it a beloved dining destination across the United States.

The role of Host at Cracker Barrel is a vital position that directly influences the quality of guests’ experiences from the moment they arrive. As a Host, you will be the first point of contact, greeting each guest with a warm welcome that instantly makes them feel at home. You will manage the flow of the dining room by keeping the waitlist organized, updating guests cheerfully, and preparing tables for the next group to enjoy their meal. This role requires someone who thrives in a team-oriented environment, remains calm and collected during busy periods, and brings positive energy and genuine hospitality to all interactions. No prior restaurant experience is necessary, as Cracker Barrel provides comprehensive training through its industry-leading PAR program, ensuring all Hosts are well-prepared to succeed and deliver memorable dining experiences.

Competitive pay is offered on a weekly basis, with same-day pay access ensuring financial flexibility. Cracker Barrel’s benefits program extends comprehensive support beginning on the first day of employment, whether you work full-time or part-time. These perks include health insurance eligibility, paid vacation time, an employee assistance program (EAP), and multiple opportunities for personal and professional growth. Employees can participate in 401k plans with company matching contributions after 90 days and benefit from the Employee Stock Purchase Program. Additionally, Cracker Barrel cultivates a culture of belonging through ongoing onboarding, training, development programs, recognition initiatives, and employee events that foster camaraderie.

Further enhancing the employee experience are exclusive discounts such as a 35 percent reduction on food and retail items at Cracker Barrel, along with Biscuit Perks that include special offers on home goods, travel, cell phones, and more. This Host position offers a rewarding opportunity to be part of a storied company that values teamwork, customer service, and employee well-being. By joining Cracker Barrel, you become part of a community dedicated to making every moment meaningful for guests and employees alike. If you enjoy creating welcoming experiences and working with others in a positive atmosphere, this role provides a perfect platform to grow your skills and find your place in good company.

Job Requirements

  • high school diploma or equivalent
  • ability to stand for extended periods
  • excellent communication skills
  • friendly and welcoming attitude
  • basic math skills for managing seating and waitlists
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • strong communication and interpersonal skills
  • ability to remain calm under pressure
  • positive and approachable demeanor
  • teamwork-oriented mindset
  • willingness to learn and adapt
  • previous customer service experience preferred but not required

Job Duties

  • greet guests warmly and make them feel welcome
  • manage the dining room waitlist and seating flow
  • update guests with wait times and other information cheerfully
  • prepare tables promptly for incoming guests
  • maintain a clean and organized host station
  • collaborate with team members to ensure smooth operations
  • handle guest inquiries and provide exceptional customer service

Job Criteria

Experience

No experience required


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