Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K contribution
Life insurance
Learning programs
Pet insurance
employee discount

Job Description

Atlas Restaurant Group is a prominent and rapidly growing restaurant company based in Baltimore, known for its commitment to exceptional hospitality and high-quality dining experiences. The company operates a variety of dining establishments, ranging from casual eateries to fine dining, each dedicated to maintaining excellent service standards and a welcoming atmosphere for all guests. As a forward-thinking organization, Atlas Restaurant Group places a strong emphasis on both employee development and community engagement, seeking to contribute positively to the local Baltimore area and beyond. The company's growth strategy involves fostering a team-oriented environment where career advancement and personal growth are actively supported through learning and development programs and opportunities for mobility within the organization. This approach not only reinforces its operational success but also ensures a satisfying and rewarding workplace for its employees.

The role of Host at Atlas Restaurant Group is integral to delivering an exceptional first impression that reflects the company's commitment to friendliness, service excellence, and high standards. The Host acts as the face of the establishment, greeting guests warmly upon arrival and managing the flow of the dining area. Responsibilities include informing guests about wait times, managing the waitlist efficiently, entering guest details into the reservation system, and assisting with to-go orders and phone inquiries. The Host also escorts guests to their tables, ensuring a smooth transition to the dining experience, and bids them farewell when they leave, contributing to a memorable visit.

This position plays a pivotal role in maintaining the tempo and organization of the restaurant service. The Host ensures compliance with dress code policies, maintains the cleanliness and organization of the host stand, and keeps menus ready and presentable for guests. Additionally, the Host performs essential cleaning duties throughout the day, including periodic checks of restroom facilities, to uphold the establishment’s sanitation standards. The role also requires balancing seating arrangements among servers to promote efficiency and fair workload distribution.

Working as a Host in this company demands strong organizational and multitasking abilities, excellent customer service skills, and flexibility to work varied shifts, including nights, weekends, and holidays. Candidates may need to hold a food handler's certification depending on local regulations, and must demonstrate proficient knowledge of restaurant-specific POS systems such as Toast, Restaurant365, and OpenTable. The role is suitable for individuals who thrive under pressure in a fast-paced environment and possess a polite and attentive demeanor.

Atlas Restaurant Group offers competitive compensation that varies by state, ranging from $13.00 to $25.00 per hour, depending on location and experience. The company provides comprehensive benefits including health, dental, and vision insurance, 401k contributions, life and AD&D insurance fully paid by the company, and additional perks like pet insurance and employee discounts. Employees working 30 or more hours weekly qualify for full benefits, while part-time staff also receive valuable benefits such as 401k matching and development opportunities.

Joining Atlas means becoming part of a vibrant team that values accountability, teamwork, employee engagement, and emotional intelligence. The work environment is dynamic, often busy and moderately noisy, typical of restaurant settings, with some exposure to kitchen-related hazards. Physical requirements reflect the active nature of the role, including frequent standing, walking, lifting up to 50 pounds, and the ability to respond quickly to emergencies.

Overall, Atlas Restaurant Group provides a fulfilling career path for hosts who are passionate about hospitality, eager to deliver customer satisfaction, and motivated to grow professionally within a respected and expanding company.

Job Requirements

  • Must have a valid form of identification
  • Guest service experience in hospitality industry is preferred
  • Ability to work efficiently under pressure in a fast-paced environment
  • Strong organizational skills with the ability to multitask
  • Basic understanding of cleanliness and sanitation standards
  • Excellent customer service skills with a polite and attentive demeanor
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • May require a food handler's certification, depending on local regulations
  • Must be able to learn and utilize Toast Point-of-Sale (POS), Restaurant365 systems and OpenTable
  • Basic knowledge of English is highly preferred
  • Must have the ability to read, understand and follow both verbal and written company directives and initiatives
  • Must demonstrate knowledge and understanding of government policies and regulations
  • Must have the ability to use common sense to understand and carry out written and oral instructions
  • Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset

Job Qualifications

  • Guest service experience in hospitality industry is preferred
  • Ability to work efficiently under pressure in a fast-paced environment
  • Strong organizational skills with the ability to multitask
  • Basic understanding of cleanliness and sanitation standards
  • Excellent customer service skills with a polite and attentive demeanor
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • May require a food handler's certification, depending on local regulations
  • Must be able to learn and utilize Toast Point-of-Sale (POS), Restaurant365 systems and OpenTable
  • Basic knowledge of English is highly preferred
  • Must have the ability to read, understand and follow both verbal and written company directives and initiatives
  • Must demonstrate knowledge and understanding of government policies and regulations
  • Must have the ability to use common sense to understand and carry out written and oral instructions
  • Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset

Job Duties

  • Ensure dress code policy is followed consistently
  • Interact with guest, create reservations
  • Assess guest needs and requirements for an unforgettable experience
  • Inform manager and serves/bartenders of guest special occasion
  • Keep host stand clean and organized
  • Ensure menus are clean and ready for service
  • Perform daily and weekly cleaning duties, as well as periodical bathroom checks
  • Rotate seating between different sections to ensure even workloads for server

Job Criteria

Experience

Mid Level (3-7 years)


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