Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive compensation
Flexible Shifts
Full and Part-Time Opportunities
benefits
Excellent Training Program
Unlimited Career Advancement Opportunities
Team Member Dining Discounts
Diverse Culture
holiday closures

Job Description

California Pizza Kitchen (CPK) is a renowned American restaurant chain that has been revolutionizing the dining experience for over 35 years. With its roots deeply planted in California-style cuisine, CPK offers an innovative menu featuring globally inspired flavors with a focus on fresh ingredients and creative culinary techniques. The brand is well known for its casual yet vibrant atmosphere, providing guests a welcoming and entertaining dining experience. As a leader in the casual dining sector, CPK has built a solid reputation not just for its food but also for its company culture, which revolves around its unique philosophy called R.O.C.K.S. This philosophy fosters an environment of Respect, Opportunities, open Communication, Kindness, and Service, shaping a workplace culture that empowers and supports its team members.

California Pizza Kitchen offers a variety of positions ranging from entry-level roles to management opportunities, each designed to help employees grow within the company. One exciting opportunity at CPK is the Host position, an entry-level role ideal for individuals passionate about hospitality and customer service. As a Host at California Pizza Kitchen, you will be the first point of contact for guests, setting the tone for an incredible dining experience. This role is perfect for someone who enjoys creating a warm, inviting atmosphere and is enthusiastic about engaging with guests and team members alike.

In this position, Hosts are responsible for welcoming guests with genuine hospitality, accurately managing wait times, and ensuring every guest feels prioritized and cared for. The Host works closely with the management team and other restaurant staff to promote a collaborative team environment known as the Team Concept. This collaborative culture is part of what makes California Pizza Kitchen such a desirable place to work, encouraging staff to contribute to best serving their guests. CPK emphasizes a fun and dynamic work atmosphere where employees are encouraged to be authentic and expressive, aligning with the restaurant's overarching mission of delivering epic service.

The Host role at CPK offers numerous perks including competitive compensation, flexible shifts, opportunities for both full-time and part-time employment, and access to an excellent training program. Employees also benefit from unlimited career advancement possibilities, team member dining discounts, and a diverse and inclusive company culture. Furthermore, CPK respects the work-life balance needs of their employees by closing on select holidays. This ensures that team members can enjoy important moments with family and friends outside of work.

At California Pizza Kitchen, you will be joining a company dedicated to cultivating a respectful and supportive workplace environment where every employee is valued. The company is an equal opportunity employer that does not discriminate based on race, color, religion, national origin, age, gender, or any other legally protected classification. By joining CPK as a Host, you embark on a #ROCKSolid career path that provides not only a job but a supportive community and a chance to develop lasting skills in hospitality and customer service.

Job Requirements

  • Ability to work flexible shifts including weekends and holidays
  • Must be able to stand for extended periods
  • Ability to communicate clearly with guests and team members
  • Basic math skills for managing wait lists and seating
  • Commitment to providing excellent customer service
  • Willingness to learn and adhere to company policies
  • Legal authorization to work in the country

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Enthusiastic and friendly demeanor
  • Team player with a positive attitude
  • Basic knowledge of restaurant or food service operations is beneficial

Job Duties

  • Greet guests warmly and make them feel welcome
  • Inform guests of wait times accurately and manage the wait list
  • Maintain high standards of service, sanitation, and hospitality
  • Collaborate with store management and employees to promote a team concept
  • Ensure a memorable dining experience by embodying the CPK High 5 principles
  • Manage guest seating efficiently and courteously
  • Assist with other front-of-house duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


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