Host

Saks Global is the largest multi-brand luxury retailer globally, encompassing renowned brands such as Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. The company is dedicated to redefining luxury shopping by delivering personalized experiences across an extensive network of stores and e-commerce platforms. Leveraging strong partnerships with some of the world's most esteemed brands, innovative technology, and comprehensive luxury customer data, Saks Global is shaping the future of retail and maintaining its status as a leader in the luxury retail industry. Situated in New York, New York, this role is onsite and offers a salary range of $20.79 to $25.99 per hour, reflecting a competitive compensation package based on market, experience, and qualifications.

The Restaurant Host position at Saks Fifth Avenue is a key role within Saks Global's luxury dining experience. As the initial point of contact for guests, the Restaurant Host embodies sophistication and genuine warmth, setting the tone for an exceptional hospitality encounter. Stationed at the front door, the host will greet every guest with grace and professionalism, making them feel welcome in this high-end setting. The role involves not only greeting and seating guests but skillfully managing the flow of reservations and coordinating seating arrangements to balance the dining room's operational efficiency with an optimal guest experience. Collaboration with the service team is essential to ensure seamless hospitality from arrival to departure.

The Restaurant Host will be entrusted with managing luxury guest relations by maintaining an elegant presence, handling VIP and special reservation requests, and attending to telephone inquiries with impeccable etiquette. The host also supports operational aspects by monitoring dining room flow, maintaining menu presentation, managing host-related financial transactions via POS systems, and participating in daily team meetings to stay aligned with service goals and culinary specials. Physical tasks such as adjusting dining room setups may also be required.

Professionalism is paramount, with expectations for impeccable personal hygiene, uniform standards, and punctual adherence to schedules. Candidates must demonstrate strong communication skills, technical proficiency with modern reservation software like OpenTable, and possess a hospitality-minded approach characterized by outstanding customer service and problem-solving capabilities. Physical stamina is necessary for extended standing and manual adjustments within the dining space, along with flexible availability to meet the needs of a premium retail and hospitality environment, including evenings, weekends, and holidays.

This position offers opportunities to thrive in a dynamic, fast-paced, and evolving company environment. Employees benefit from a comprehensive package including medical, dental, and vision insurance, a 401(k) retirement plan, life and disability insurance, plus various voluntary benefits. Saks Global also provides a rewarding employee discount and career advancement possibilities across its diverse luxury brand portfolio, from retail operations to digital, corporate, and distribution sectors. This role is ideal for individuals seeking growth in the luxury hospitality industry within a prestigious retail organization committed to diversity and inclusion.