Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.50 - $14.75
Work Schedule
Standard Hours
Flexible
Benefits
flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation after 1 year
Competitive benefits after 1 year
Free telemedicine through First Stop Health after 1 year
Referral bonus $250 per referral
Perks at Work discounts
long-term career growth
A great team environment
Job Description
Metro Diner is a well-established restaurant known for its warm, welcoming service, familiar faces, and award-winning food. The company prides itself on delivering simply delicious food and maintaining a 100 percent guest satisfaction rate, which is their main priority. Metro Diner is a place where culture is not just spoken about but lived and breathed every day, making it a vibrant and positive workplace. The environment promotes a friendly atmosphere where team members work cohesively to ensure the best possible dining experience for their guests. Employees are recognized for their role in fostering this unique culture and embodying the spirit of hospitality that Metro Diner is famous for.
The Host at Metro Diner plays a critical role as the personal representation of the overall hospitality and quality of the restaurant. This position requires a person who can provide cheerful and sincere greetings to each guest, ensuring that they feel genuinely welcomed from the moment they walk in. Equally important is the role of sincerely thanking each guest and inviting them to return, creating lasting relationships and encouraging repeat business. Hosts at Metro Diner contribute significantly to the smooth operation of the dining experience by seating guests promptly and efficiently, managing waitlists accurately, and keeping the dining area organized and inviting.
The company offers flexible schedules, competitive benefits starting after one year of employment, and perks such as meal discounts for employees and their families, paid vacation, and free telemedicine services. Metro Diner also provides a positive work environment with opportunities for long-term career growth along with referral bonuses and access to discount programs for travel, fitness, auto services, and event tickets. This role is ideal for individuals who have a genuine smile, excellent people skills, and a commitment to presenting a welcoming and positive image of Metro Diner at all times. The ability to communicate professionally and calmly with guests, staff, and vendors is essential. Experience in fast-paced environments and the ability to manage guest wait times and operate communication technology like sound systems and headsets is a plus. Overall, the Host position at Metro Diner offers an exciting opportunity to be part of a great team dedicated to delivering exceptional guest experiences in a welcoming and supportive atmosphere.
The Host at Metro Diner plays a critical role as the personal representation of the overall hospitality and quality of the restaurant. This position requires a person who can provide cheerful and sincere greetings to each guest, ensuring that they feel genuinely welcomed from the moment they walk in. Equally important is the role of sincerely thanking each guest and inviting them to return, creating lasting relationships and encouraging repeat business. Hosts at Metro Diner contribute significantly to the smooth operation of the dining experience by seating guests promptly and efficiently, managing waitlists accurately, and keeping the dining area organized and inviting.
The company offers flexible schedules, competitive benefits starting after one year of employment, and perks such as meal discounts for employees and their families, paid vacation, and free telemedicine services. Metro Diner also provides a positive work environment with opportunities for long-term career growth along with referral bonuses and access to discount programs for travel, fitness, auto services, and event tickets. This role is ideal for individuals who have a genuine smile, excellent people skills, and a commitment to presenting a welcoming and positive image of Metro Diner at all times. The ability to communicate professionally and calmly with guests, staff, and vendors is essential. Experience in fast-paced environments and the ability to manage guest wait times and operate communication technology like sound systems and headsets is a plus. Overall, the Host position at Metro Diner offers an exciting opportunity to be part of a great team dedicated to delivering exceptional guest experiences in a welcoming and supportive atmosphere.
Job Requirements
- Genuine smile and positive attitude
- strong interpersonal and communication skills
- ability to work flexible schedules including evenings, weekends, and holidays
- capability to manage multiple tasks in a fast-paced environment
- basic computer literacy
- physical ability to stand for extended periods
- commitment to upholding the Metro Diner hospitality standards
Job Qualifications
- High school diploma or equivalent preferred
- previous experience as a host in a fast-paced restaurant environment is advantageous
- excellent communication and customer service skills
- ability to manage guest waitlists and provide accurate wait times
- familiarity with sound systems and team communication devices
- strong organizational skills
- ability to maintain poise and professionalism in busy situations
Job Duties
- Greet guests warmly and sincerely upon arrival
- seat guests quickly and efficiently
- accurately record guest names on the waitlist
- thank guests sincerely and invite them to return
- answer telephone calls promptly by the second ring
- keep the front dining area tidy and attractive
- communicate professionally with guests, team members, and vendor partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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