Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
team events
meal benefits

Job Description

San Chez Bistro is a vibrant and bustling bistro that offers a unique and dynamic dining experience to its guests. By day, it serves delicious breakfast and brunch options that attract food lovers looking for a cozy yet lively atmosphere. In the evening, the restaurant transforms into a popular Spanish Tapas hotspot, where guests can enjoy a variety of small plates crafted with authentic flavors and creativity. Known for its open kitchen environment, San Chez Bistro invites guests to witness the culinary magic firsthand, blending entertainment with exceptional cuisine. This renowned establishment prides itself on delivering outstanding customer service and creating a fun dining experience that leaves a lasting impression on all who visit. At San Chez Bistro, the culture emphasizes teamwork, attitude, performance, and availability, following the T.A.P.A. Method for promotions and growth opportunities, ensuring that top performers are recognized and rewarded swiftly regardless of seniority. As a Restaurant Host, you will be at the forefront of this vibrant operation, acting as the first point of contact for guests and setting the tone for their dining experience. Your role is crucial in creating a welcoming environment through your warm interactions, managing reservations efficiently, and maintaining an organized and inviting host station. You will be expected to exhibit friendly professionalism, provide pertinent information regarding the restaurant's offerings, and assist guests with special requests or concerns to ensure their experience meets or exceeds expectations. The position offers the opportunity to work in a lively and fast-paced environment where excellent communication and multitasking skills are essential. You will collaborate closely with servers, bartenders, and kitchen staff to facilitate smooth transitions from seating to dining. Additionally, you will help coordinate special occasions and events, contributing to the restaurant’s reputation for memorable celebrations. A passion for hospitality and delivering exceptional guest experiences is highly valued at San Chez Bistro, along with flexibility to work evenings and weekends as required in the restaurant industry. This role offers a great chance to develop your career within a supportive and growth-minded team dedicated to excellence in service and entertainment. If you are enthusiastic about hospitality, enjoy engaging with people, and thrive in an energetic environment, joining San Chez Bistro as a Restaurant Host could be an ideal opportunity to enhance your skills and advance professionally.

Job Requirements

  • Previous experience in a similar role or customer service position is preferred but not mandatory
  • Strong communication skills and a friendly, approachable demeanor
  • Ability to multitask and work efficiently in a fast-paced environment
  • Exceptional organization and attention to detail
  • Knowledge of reservation management software is a plus
  • A passion for providing exceptional guest experiences
  • Flexibility in work schedule, including evenings and weekends

Job Qualifications

  • Previous experience in customer service or similar role preferred
  • Strong communication skills
  • Friendly and approachable demeanor
  • Ability to multitask in a fast-paced environment
  • Exceptional organization and attention to detail
  • Knowledge of reservation management software is a plus
  • Passion for providing excellent guest experiences

Job Duties

  • Greet guests with a friendly smile and warm welcome
  • Escort guests to their tables while engaging in friendly conversation
  • Manage reservations and waitlists efficiently
  • Familiarize yourself with menu offerings and daily specials
  • Assist guests with inquiries and special requests
  • Maintain cleanliness and organization of the host station and waiting area
  • Communicate effectively with servers, bartenders, and kitchen staff
  • Coordinate and set up for special events or celebrations when needed
  • Handle guest complaints or concerns professionally
  • Bid guests farewell and thank them for their visit

Job Criteria

Experience

Entry Level (1-2 years)


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