Host

Atlas Restaurant Group is a dynamic and rapidly growing hospitality company based in Baltimore, known for its commitment to delivering exceptional dining experiences. As a renowned restaurant group, it operates multiple properties that emphasize high standards of service, quality food, and a welcoming atmosphere. The company values teamwork, customer satisfaction, and employee development, making it a sought-after employer in the hospitality industry. With a focus on nurturing talent and providing opportunities for growth and mobility, Atlas Restaurant Group offers a supportive work environment where employees are encouraged to develop their careers while contributing to the company’s success.

The Host role at Atlas Restaurant Group is a vital position responsible for creating a positive first impression for guests, ensuring excellent service, and maintaining the establishment’s high standards. The Host welcomes guests upon arrival, manages wait times, monitors waiting lists, inputs guest information into the computer system, answers phone inquiries, and processes to-go orders. This position plays an integral role in managing the flow and pace of dining services. The Host also escorts guests to their tables and bids them farewell as they leave, ensuring every guest enjoys an unforgettable experience.

This role requires the ability to work efficiently in a fast-paced environment and demands strong organizational and multitasking skills. Hosts must maintain cleanliness and order at the host stand, keep menus clean and ready for service, perform routine cleaning duties including bathroom checks, and rotate seating assignments to balance server workloads. Exceptional customer service skills are essential, along with a polite and attentive demeanor. The role includes working varied shifts including nights, weekends, and holidays, potentially requiring a food handler's certification depending on local regulations.

Hosts at Atlas Restaurant Group use technology such as Toast Point-of-Sale (POS), Restaurant365 systems, and OpenTable to manage reservations and guest information efficiently. A basic knowledge of English is preferred for effective communication, along with the ability to understand and follow company directives and government policies. Emotional intelligence and the ability to work calmly under pressure are important to succeed in this position. Physical demands include standing, walking, reaching, and occasionally lifting up to 50 pounds, with tasks requiring agility and quick responses to emergencies.

Atlas Restaurant Group strives to provide full-time employees (working 30+ hours) with competitive compensation ranging from $13.00 to $25.00 per hour depending on location, along with comprehensive benefits such as health, dental, and vision insurance, 401k contributions, company-paid life and AD&D insurance, learning and development programs, advancement opportunities, pet insurance, and employee discounts. Part-time employees also receive benefits including 401k contributions, life and AD&D insurance, learning programs, advancement opportunities, and discounts. The company fosters an inclusive and professional workplace, emphasizing personal accountability, teamwork, feedback, and emotional intelligence.

Joining Atlas Restaurant Group as a Host means joining a company that cares deeply about its community and employees. Team members regularly engage with ownership and senior management, with robust support provided for career growth and development. This position offers more than just a job; it is an opportunity to build a meaningful career in the fast-growing hospitality sector.