Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain known for its innovative Asian cuisine and exceptional hospitality. With a commitment to quality and guest satisfaction, P.F. Chang's has built a strong reputation across its numerous locations. The company prides itself on creating a welcoming environment where guests can enjoy flavorful dishes crafted with fresh ingredients, along with attentive and friendly service. Employees at P.F. Chang's are part of a passionate team dedicated to delivering memorable dining experiences, making it a desirable place to build a career in the hospitality industry.

This job opening is for the position of Host or Hostess, with immediate hiring available for both full-time and part-time roles. As a Host, you will play a crucial role in setting the tone for the guest experience by managing the flow of the restaurant efficiently and courteously. Your responsibilities will include greeting guests warmly, managing seating arrangements, and providing accurate wait times when necessary. This position does not require prior experience as the company provides paid on-the-job training, making it an excellent opportunity for individuals looking to start or advance their careers in the food service industry.

The role demands excellent customer service skills and the ability to communicate effectively with both guests and team members. Hosts at P.F. Chang's uphold high safety and sanitation standards, ensuring the front of the restaurant remains clean and presentable. Additionally, hosts learn the restaurant layout, server sections, and takeout operations to assist in various capacities. The job emphasizes teamwork, flexibility, and multitasking in a fast-paced environment. Employees are valued for their contribution to a fun and productive workplace culture.

P.F. Chang's offers a competitive pay structure and flexible scheduling to support work-life balance. The company fosters growth by promoting from within, providing advancement opportunities for team members committed to their roles. Benefits include discounted meals, exclusive team member discounts, and an employee referral program. For qualifying team members, P.F. Chang's also offers a 401(k) retirement plan, medical, dental, and vision insurance, as well as paid sick leave in applicable regions. Most locations close on Thanksgiving and Christmas, allowing employees to spend holidays with family.

If you are enthusiastic about hospitality, enjoy interacting with people, and thrive in a dynamic environment, this host or hostess position at P.F. Chang's could be the perfect fit. Join a company where your work contributes to celebrating life, family, and food every day.

Job Requirements

  • Must be at least 18 years old
  • previous experience is not required as training is provided
  • ability to execute proper sanitation practices and safety procedures
  • excellent customer service skills and etiquette
  • ability to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • learn restaurant seating layout, understand table divisions into server areas, and how to deliver food
  • set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • learn curbside process and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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