Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based casual dining restaurant chain specializing in Asian cuisine. Known for its innovative approach to traditional Asian dishes and a warm, inviting atmosphere, P.F. Chang's offers guests a memorable dining experience that balances high-quality food with exceptional customer service. The company prides itself on its commitment to creating a positive and inclusive environment for both guests and employees. It is a part of the larger dining industry, blending a vibrant cultural culinary experience with contemporary dining expectations. With numerous locations across the United States and internationally, P.F. Chang's continues to be a leader in the restaurant sector, attracting customers who appreciate quality, ambiance, and hospitality in every visit.

This particular job opportunity is for positions as Host or Hostess available for both full-time and part-time employment. The pay range is competitive, ranging from $17.00 to $20.00 per hour depending on experience. P.F. Chang's offers an inclusive team culture with a focus on internal growth and development, meaning that employees have opportunities for advancement through the ranks. The role of the Host is pivotal as it shapes the guests' first impressions and ongoing experience from entry through to seating and departure. Hosts maintain the overall flow of the restaurant by managing wait times, greeting guests professionally, handling reservations, and assisting with seating arrangements. They are tasked with providing excellent hospitality, managing interactions with guests courteously and efficiently, and learning operational practices such as sanitation standards and seating layouts. The position requires multitasking capabilities in a fast-paced environment and effective communication skills with co-workers and guests alike.

The work environment at P.F. Chang's is dynamic and welcoming, with a team-oriented atmosphere that encourages learning and growth. Training is provided for all new hires, so prior experience is not necessary, although excellent customer service skills and the ability to maintain sanitation and safety standards are vital. The company supports flexible scheduling to accommodate various availability needs and values employees who can adapt rapidly to changing demands during shifts. Benefits for this role include competitive pay, flexible scheduling, paid on-the-job training, discounted meals, an employee referral program, exclusive team member discounts, and the benefit of being closed on Thanksgiving and Christmas at most locations. For qualifying team members, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in certain jurisdictions are available.

Overall, working at P.F. Chang's as a Host or Hostess is more than just a job; it offers an opportunity to be part of a passionate team dedicated to celebrating life, family, and food. The restaurant values meaningful work and places great emphasis on the purpose of celebrating these essential elements through outstanding hospitality. This position is ideal for individuals who thrive on interaction, enjoy maintaining a lively and orderly environment, and are looking to develop a career in the hospitality and dining industry with a respected and growing company.

Job Requirements

  • Previous experience not required
  • Ability to communicate effectively with co-workers and guests
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Capable of multi-tasking in a fast-paced, team-oriented environment
  • Flexibility to work a variety of shifts

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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