
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned restaurant chain specializing in Asian cuisine, celebrated for its unique blend of traditional flavors and contemporary dining experiences. As a globally recognized brand, P.F. Chang's prides itself on delivering exceptional food paired with excellent customer service in a warm and inviting atmosphere. The company is known for its commitment to quality, innovation, and hospitality, making it a preferred dining destination for customers seeking both classic and modern Asian dishes. At P.F. Chang's, team members are valued as essential contributors to the overall guest experience, fostering a culture of respect, inclusivity, and continuous learning. The organization offers a supportive work environment where employees can grow professionally and personally through ongoing training and career advancement opportunities. Employment at P.F. Chang's includes both full-time and part-time positions, with competitive pay and a comprehensive benefits package designed to support employees' well-being and work-life balance.
The role of Host or Hostess at P.F. Chang's is vital to ensuring a seamless and enjoyable dining experience from the moment guests enter the restaurant until their departure. As the face of the restaurant, Hosts are responsible for managing the flow of guests efficiently and courteously, providing a positive and professional first impression that sets the tone for the visit. This position involves welcoming guests, managing wait times by accurately quoting and communicating them, answering guest inquiries, and facilitating seating arrangements in an organized and timely manner. Hosts also uphold strict safety and sanitation standards by maintaining cleanliness in the front door area, host desk, lobby, and helping with crowd control. The role requires familiarity with the restaurant's seating layout, understanding server sections, and assisting with food delivery logistics. Additionally, Hosts participate in side-work, including setting and clearing tables according to P.F. Chang's specific standards, learning and managing curbside and takeout processes, and collaborating with team members to ensure smooth operations. This position offers paid on-the-job training, flexible scheduling, and opportunities for advancement through an internal promotion culture. P.F. Chang's emphasizes its team-centric philosophy, recognizing that its success depends on motivated, passionate individuals who are committed to celebrating life through family and food. This makes the Host or Hostess role not just a job but a meaningful career opportunity in a dynamic hospitality environment.
The role of Host or Hostess at P.F. Chang's is vital to ensuring a seamless and enjoyable dining experience from the moment guests enter the restaurant until their departure. As the face of the restaurant, Hosts are responsible for managing the flow of guests efficiently and courteously, providing a positive and professional first impression that sets the tone for the visit. This position involves welcoming guests, managing wait times by accurately quoting and communicating them, answering guest inquiries, and facilitating seating arrangements in an organized and timely manner. Hosts also uphold strict safety and sanitation standards by maintaining cleanliness in the front door area, host desk, lobby, and helping with crowd control. The role requires familiarity with the restaurant's seating layout, understanding server sections, and assisting with food delivery logistics. Additionally, Hosts participate in side-work, including setting and clearing tables according to P.F. Chang's specific standards, learning and managing curbside and takeout processes, and collaborating with team members to ensure smooth operations. This position offers paid on-the-job training, flexible scheduling, and opportunities for advancement through an internal promotion culture. P.F. Chang's emphasizes its team-centric philosophy, recognizing that its success depends on motivated, passionate individuals who are committed to celebrating life through family and food. This makes the Host or Hostess role not just a job but a meaningful career opportunity in a dynamic hospitality environment.
Job Requirements
- Previous experience is not required – we will train you
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to communicate effectively with co-workers and guests
- Ability to execute proper sanitation practices and safety procedures
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Duties
- Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
- Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
- Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
- Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
- Learn curbside process and takeout expectations
- Conduct side-work as required for each shift
Job Criteria
Experience
No experience required
Job Location
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