Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Learning and development
Mobility opportunities
Pet insurance
employee discount
Job Description
Atlas Restaurant Group is a prominent and rapidly expanding restaurant company based in Baltimore, known for its dedication to delivering exceptional dining experiences and high standards of service. The group comprises a variety of dining establishments that offer diverse culinary options and create welcoming environments for guests. The company's commitment to community involvement and employee development makes it a desirable place to work and grow professionally.
This Host position is crucial as the first point of contact for guests, presenting a warm and positive first impression that reflects the company's values of friendliness, excellent service, and high standards. Hosts greet guests upon arrival, manage wait times, and coordinate seating to ensure a smooth and enjoyable dining experience. They also handle reservations, maintain organization at the host stand, and communicate guest needs and special occasions to management and other staff.
The role requires excellent multitasking and organizational skills, as well as the ability to work efficiently under pressure in a fast-paced environment. Hosts ensure that cleanliness and sanitation standards are consistently met, including keeping menus clean and performing regular cleaning duties. They are also responsible for rotating seating to balance server workloads, which helps maintain the rhythm of the dining room service. Ability to operate point-of-sale and reservation systems like Toast POS, Restaurant365, and OpenTable is essential.
Employment type varies, with both full-time and part-time positions available, offering competitive hourly wages depending on the state: Maryland ($15.00 - $22.00/hour), Pennsylvania ($15.00 - $17.00/hour), Delaware ($13.25 - $15.00/hour), Florida ($13.00 - $16.50/hour), and Texas ($15.00 - $25.00/hour). Benefits are robust for full-time employees working over 30 hours, including health, dental, and vision insurance, 401k contributions, life and AD&D insurance, learning and development opportunities, mobility and advancement prospects, pet insurance, and discounts across Atlas properties. Part-time employees also receive benefits such as 401k contributions, company-paid life and AD&D insurance, learning programs, career growth opportunities, and property discounts.
Joining Atlas Restaurant Group means much more than just obtaining a job; it is about becoming part of a fast-growing company with a passion for service excellence and community impact. The group encourages open communication with ownership and senior management and supports individual career growth and professional development. The Host role, therefore, is both an entry-level opportunity and a stepping stone toward a rewarding and meaningful career in hospitality, offering a vibrant work environment and a chance to contribute to the company’s overall success and reputation.
This Host position is crucial as the first point of contact for guests, presenting a warm and positive first impression that reflects the company's values of friendliness, excellent service, and high standards. Hosts greet guests upon arrival, manage wait times, and coordinate seating to ensure a smooth and enjoyable dining experience. They also handle reservations, maintain organization at the host stand, and communicate guest needs and special occasions to management and other staff.
The role requires excellent multitasking and organizational skills, as well as the ability to work efficiently under pressure in a fast-paced environment. Hosts ensure that cleanliness and sanitation standards are consistently met, including keeping menus clean and performing regular cleaning duties. They are also responsible for rotating seating to balance server workloads, which helps maintain the rhythm of the dining room service. Ability to operate point-of-sale and reservation systems like Toast POS, Restaurant365, and OpenTable is essential.
Employment type varies, with both full-time and part-time positions available, offering competitive hourly wages depending on the state: Maryland ($15.00 - $22.00/hour), Pennsylvania ($15.00 - $17.00/hour), Delaware ($13.25 - $15.00/hour), Florida ($13.00 - $16.50/hour), and Texas ($15.00 - $25.00/hour). Benefits are robust for full-time employees working over 30 hours, including health, dental, and vision insurance, 401k contributions, life and AD&D insurance, learning and development opportunities, mobility and advancement prospects, pet insurance, and discounts across Atlas properties. Part-time employees also receive benefits such as 401k contributions, company-paid life and AD&D insurance, learning programs, career growth opportunities, and property discounts.
Joining Atlas Restaurant Group means much more than just obtaining a job; it is about becoming part of a fast-growing company with a passion for service excellence and community impact. The group encourages open communication with ownership and senior management and supports individual career growth and professional development. The Host role, therefore, is both an entry-level opportunity and a stepping stone toward a rewarding and meaningful career in hospitality, offering a vibrant work environment and a chance to contribute to the company’s overall success and reputation.
Job Requirements
- Must have a valid form of identification
- Guest service experience in hospitality industry is preferred
- Ability to work efficiently under pressure in a fast-paced environment
- Strong organizational skills with the ability to multitask
- Basic understanding of cleanliness and sanitation standards
- Excellent customer service skills with a polite and attentive demeanor
- Flexibility to work varied shifts, including nights, weekends, and holidays
- May require a food handler's certification, depending on local regulations
- Must be able to learn and utilize Toast Point-of-Sale (POS), Restaurant365 systems and OpenTable
- Basic knowledge of English is highly preferred
- Must have the ability to read, understand and follow both verbal and written company directives and initiatives
- Must demonstrate knowledge and understanding of government policies and regulations
- Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations
- Must have the knowledge to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals
- Must have the knowledge to calculate figures and amounts such as discounts and tips
- Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Must have the ability to use common sense to understand and carry out written and oral instructions
- Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset
Job Qualifications
- Guest service experience in hospitality industry is preferred
- Ability to work efficiently under pressure in a fast-paced environment
- Strong organizational skills with the ability to multitask
- Basic understanding of cleanliness and sanitation standards
- Excellent customer service skills with a polite and attentive demeanor
- Flexibility to work varied shifts, including nights, weekends, and holidays
- May require a food handler's certification, depending on local regulations
- Must be able to learn and utilize Toast Point-of-Sale (POS), Restaurant365 systems and OpenTable
- Basic knowledge of English is highly preferred
- Must have the ability to read, understand and follow both verbal and written company directives and initiatives
- Must demonstrate knowledge and understanding of government policies and regulations
- Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations
- Must have the knowledge to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals
- Must have the knowledge to calculate figures and amounts such as discounts and tips
- Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Must have the ability to use common sense to understand and carry out written and oral instructions
- Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset
Job Duties
- Ensure dress code policy is followed consistently
- Interact with guest, create reservations
- Assess guest needs and requirements for an unforgettable experience
- Inform manager and serves/bartenders of guest special occasion
- Keep host stand clean and organized
- Ensure menus are clean and ready for service
- Perform daily and weekly cleaning duties, as well as periodical bathroom checks
- Rotate seating between different sections to ensure even workloads for server
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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