Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.54 - $21.30
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
401k Retirement Plan

Job Description

Red Robin Gourmet Burgers and Brews stands out as a unique and vibrant full-service restaurant chain that is not your typical burger joint. Known for its distinctive laid-back atmosphere and quirky vibe, Red Robin has built a reputation for inspiring guests with exceptional burgers and a dining experience that goes beyond just food. The company prides itself on fostering a sense of belonging, welcoming diversity, and creating an inclusive environment where everyone feels at home. Red Robin's commitment to quality is encapsulated in their mission to make food fresh, fun, memorable, and always bring a smile to their guests' faces. With a strong focus on connection, fun, and generosity, Red Robin offers not just a meal but an experience amplified by their world-famous steak fries and innovative menu offerings.

The company operates as a high-volume restaurant concept, offering excellent opportunities for growth and career development. A significant number of their management team have risen through the ranks, having started as hourly team members, which highlights Red Robin's investment in internal growth and employee advancement. Employees benefit from a vibrant team culture filled with energy, enthusiasm, and magnetic personalities, all driven by a shared passion for delivering unbridled hospitality and fun. This makes Red Robin an attractive workplace for individuals who thrive in dynamic, customer-focused environments.

The role of Host at Red Robin is pivotal as it is the first point of contact and initial impression for guests. Hosts provide a warm welcome, display a friendly demeanor, and escort guests to their tables, setting the tone for a positive dining experience. The position requires excellent customer service skills and the ability to manage reservations and waiting lists when necessary. As part of the Front of House service team, hosts play a key role in maintaining the flow of the dining area and ensuring guest satisfaction from the moment they enter the restaurant.

This position is suitable for individuals aged 17 or older, highlighting the entry-level nature of the role with ample room for growth. Employment with Red Robin as a host offers competitive compensation within the range of $18.54 to $21.30 per hour, with a full compensation range extending up to $21.41. The role also qualifies for various attractive benefits, including flexible work schedules, generous employee and family discounts on food, referral bonuses for recommending new team members, and additional compensation and benefits that enhance the overall employment experience.

Moreover, Red Robin provides comprehensive health insurance options covering health, vision, dental, accident, critical illness, and hospital indemnity for employees aged 18 and above. Retirement benefits include a 401k plan with company matching up to 4% of pay, available to employees aged 21 and older after one or more years of service and meeting hourly requirements. Paid time off is also offered, calculated at 0.0192 hours per hour worked after a year of service for employees working 35 or more hours per week. Red Robin's commitment to its workforce is evident through its ongoing application process and equal opportunity employment philosophy, welcoming great people who share their passion for hospitality.

Joining Red Robin as a Host means becoming part of a team dedicated to making fresh, fun, and memorable dining experiences. It's an opportunity to engage with diverse guests, contribute to a lively work environment, and carve out a meaningful career path in the hospitality industry with a respected brand known for its dedication to employee growth, customer connection, and innovative food experiences.

Job Requirements

  • Must be at least 17 years old
  • Ability to provide excellent customer service
  • Availability to work flexible schedules including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Strong communication skills
  • Comfortable working in a fast-paced, high-volume environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is beneficial
  • Strong communication and interpersonal skills
  • Ability to remain composed and friendly in a fast-paced environment
  • Basic computer skills for managing reservations and wait lists
  • Must be 17 years of age or older

Job Duties

  • Welcome guests with a friendly demeanor and provide a great first impression
  • Escort guests to their tables promptly and courteously
  • Manage reservations and maintain the wait list effectively
  • Coordinate with the Front of House team to ensure smooth seating and flow
  • Assist with answering phone calls for reservations and guest inquiries
  • Maintain cleanliness and organization of the host area
  • Support the team with other front of house duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


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