
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.50 - $14.75
Work Schedule
Flexible
Benefits
health care insurance
Disability insurance
Life insurance
401k
Flexible compensation
paid leave
Job Description
Big River Restaurants operates 38 Applebee's restaurants across the Greater Saint Louis and Louisiana regions, serving as a prominent franchisee within the Applebee's network. Applebee's is a well-known casual dining restaurant chain that offers a vibrant and enjoyable dining experience, emphasizing community, great food, and a welcoming atmosphere. At Big River Restaurants, the mission centers around empowering their people, recognizing success, and exceeding expectations, both for team members and guests. This commitment to excellence is embedded within the company's culture which is founded on five core values: passion, integrity, respect, connect, and own it. These values foster an inclusive work environment where diversity is embraced, and individual strengths are championed to help associates reach their full potential. The company prides itself on balancing work-life harmony and providing a variety of benefits aimed at supporting employees’ health, future, family, and overall happiness. The atmosphere at Applebee's under Big River Restaurants is social, fun, and supportive, offering a workplace that is not just a job but a great career opportunity for growth and success. This position, Host/Hostess, is integral to the guest experience as it involves greeting, seating, and managing the flow of guests in a friendly and efficient manner. It is a role that requires excellent communication and interpersonal skills, attention to detail, and a commitment to providing outstanding customer service. Hosts and hostesses at Applebee's help create a welcoming first impression and play a pivotal role in maintaining the overall guest flow throughout their visit. Flexibility and mobility are key to succeeding in this position, as well as the ability to accommodate special guest needs and assist other staff as necessary. The company offers a schedule that can be tailored to the employee’s needs, aligning with the company’s dedication to employee satisfaction and work-life balance. Benefits provided include health care insurance, disability insurance, life insurance, 401k, flexible compensation, and paid leave, signaling Big River Restaurants’ investment in its workforce. For anyone seeking a lively work environment with opportunities for personal and professional growth, becoming a Host/Hostess at Applebee's with Big River Restaurants presents a promising and rewarding career path.
Job Requirements
- Flexible schedule
- Reliable transportation
- Reading, writing and verbal communication skills required
- Mobility required during the entire shift
- Ability to transport and carry objects such as high chairs up to 15 pounds multiple times per shift
- Ability to clean table tops, table legs, pick up debris, and wipe booth seats
Job Qualifications
- Reading, writing and verbal communication skills
- Previous hosting experience an asset
- Ability to accommodate guests with special needs
- Effective interpersonal and customer service skills
- Ability to work as part of a team
- Basic cleaning and maintenance skills
Job Duties
- Greets and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant
- Opens door for guests arriving and departing
- Accommodates any special needs of guests such as boosters, high chairs, disabilities
- Manages the wait list when the restaurant is full
- Provides guest assistance to servers as needed
- Maintains a clean and organized work area and completes cleaning as assigned
- Fills out the feature board and inflates balloons
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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