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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
35% discount on food and retail items
Job Description
Cracker Barrel is a well-established restaurant chain known for its welcoming atmosphere, hearty meals, and unique retail offerings. Founded in 1969, Cracker Barrel has grown into a beloved gathering place across the United States where guests can enjoy delicious food, friendly service, and a sense of home. With more than 70,000 employees nationwide, Cracker Barrel places a strong emphasis on community, hospitality, and creating memorable experiences for every visitor. The company prides itself not only on its traditional Southern-inspired menu and distinct country store merchandise but also on fostering an inclusive and supportive work environment for its team members. Employees... Show More
Job Requirements
- Ability to greet guests warmly with a friendly demeanor
- Strong organizational skills to manage waitlists effectively
- Willingness to work flexible hours including weekends and holidays
- Basic understanding of customer service principles
- Ability to remain calm and professional in busy settings
- Availability to attend training sessions
- Must be at least 18 years of age
Job Qualifications
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Ability to stay calm under pressure
- Positive attitude with strong customer service orientation
- Ability to work in a fast-paced environment
- Willingness to learn and adapt
- Previous hospitality or customer service experience a plus but not required
Job Duties
- Greet guests warmly and make them feel welcome
- Manage the dining room flow by organizing the waitlist
- Update guests with a friendly and positive attitude
- Ensure tables are clean and set for the next guests
- Maintain composure and efficiency during busy periods
- Collaborate with team members to enhance guest experience
- Support a team-first environment
Job Criteria
Experience
No experience required
Job Location
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