Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.25 - $15.50
Work Schedule
Flexible
Benefits
flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work
Job Description
Metro Diner is a well-established American restaurant chain renowned for its warm, welcoming service, familiar faces, and award-winning food. With a firm commitment to providing simply delicious meals and ensuring 100% guest satisfaction, Metro Diner prides itself on creating an inviting atmosphere where every customer feels valued and appreciated. Operating in the highly competitive food service industry, Metro Diner has built a reputation for delivering consistent quality and exceptional customer experiences. The company fosters a culture where hospitality is not just a promise but a daily practice reflected through every interaction with guests. This culture of care and connection is integral to the Metro Diner identity and sets it apart as a preferred dining destination for families and individuals alike.
We are currently seeking friendly and personable individuals to join our team as Hosts. This front-line role is pivotal in representing the overall hospitality and quality standards that Metro Diner upholds. As a Host, you will be the first and last point of contact for our guests, providing a cheerful and sincere greeting upon arrival and a heartfelt thank you as they depart. This position demands a person who genuinely enjoys interacting with people and who is dedicated to enhancing the guest experience through attentive service and effective communication. The Host role carries great responsibility for maintaining an organized and attractive front-of-house environment, efficiently managing guest seating and waitlists, and supporting the team to ensure a smooth operational flow. We value candidates who bring a genuine smile, professionalism, and a commitment to making every guest feel welcome and cared for.
Metro Diner offers a supportive work environment with flexible schedules to accommodate various lifestyles and commitments. Employees benefit from meal discounts, paid vacation after one year, competitive health benefits, including telemedicine services, and a robust referral bonus program. There are ample opportunities for long-term career growth within the company for those who are motivated and reliable. Joining Metro Diner means becoming part of a great team that works cooperatively to maintain the diner’s reputation for excellence. If you enjoy working in a dynamic, fast-paced environment and are passionate about delivering exceptional customer service, this Host position could be the perfect opportunity for you.
We are currently seeking friendly and personable individuals to join our team as Hosts. This front-line role is pivotal in representing the overall hospitality and quality standards that Metro Diner upholds. As a Host, you will be the first and last point of contact for our guests, providing a cheerful and sincere greeting upon arrival and a heartfelt thank you as they depart. This position demands a person who genuinely enjoys interacting with people and who is dedicated to enhancing the guest experience through attentive service and effective communication. The Host role carries great responsibility for maintaining an organized and attractive front-of-house environment, efficiently managing guest seating and waitlists, and supporting the team to ensure a smooth operational flow. We value candidates who bring a genuine smile, professionalism, and a commitment to making every guest feel welcome and cared for.
Metro Diner offers a supportive work environment with flexible schedules to accommodate various lifestyles and commitments. Employees benefit from meal discounts, paid vacation after one year, competitive health benefits, including telemedicine services, and a robust referral bonus program. There are ample opportunities for long-term career growth within the company for those who are motivated and reliable. Joining Metro Diner means becoming part of a great team that works cooperatively to maintain the diner’s reputation for excellence. If you enjoy working in a dynamic, fast-paced environment and are passionate about delivering exceptional customer service, this Host position could be the perfect opportunity for you.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to communicate effectively with guests and team members
- Strong organizational skills
- Ability to multitask in a fast-paced environment
- Friendly and approachable demeanor
- Availability to work flexible hours, including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Experience as a host or in a customer service role preferred
- Strong communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Basic familiarity with reservation and waitlist systems
- Positive attitude and team-oriented mindset
- Reliable and punctual
Job Duties
- Greet guests warmly and sincerely upon arrival
- Manage guest seating efficiently to minimize wait times
- Maintain an organized and tidy front-of-house area
- Accurately record guest names and manage waitlists
- Answer telephone promptly and courteously
- Collaborate with servers, expo, and bussers to ensure smooth operations
- Thank guests sincerely and invite them to return
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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