Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain known for its unique blend of Southern country-style cooking and charming shopping experience. Since its inception in 1969, it has become a cultural icon where guests can enjoy delicious food, warm hospitality, and a welcoming atmosphere. Cracker Barrel prides itself on being more than just a restaurant; it is a place that fosters community, connection, and a sense of belonging. With over 70,000 team members nationwide, Cracker Barrel embraces its roots and serves up not just meals but meaningful moments that guests cherish. The company is deeply committed to its team members, prioritizing their growth, well-being, and inclusion by offering comprehensive training, competitive benefits, and a supportive work environment.

The role of a Host at Cracker Barrel is essential to creating an outstanding guest experience. As the first point of contact for guests, the Host plays a crucial role in making every visitor feel welcomed and valued from the moment they walk through the door. This position involves managing the flow of the dining room, including overseeing the waitlist, seating guests with a friendly demeanor, and ensuring tables are prepared for the next group promptly. Being a Host requires a positive attitude, excellent communication skills, and the ability to stay calm and organized during busy periods.

At Cracker Barrel, the Host role is tailored for individuals who enjoy interacting with people, thrive in team-oriented settings, and bring energy and warmth to their work. Even without prior restaurant experience, new Hosts receive thorough training to equip them with all the skills needed to succeed. The company fosters a culture of learning, growth, and recognition, encouraging team members to develop their careers and feel at home within the organization.

Employment with Cracker Barrel offers competitive pay, weekly wages with same-day pay access, and eligibility for health insurance from day one for both part-time and full-time employees. The benefits package also includes vacation time, an employee assistance program, and opportunities for personal and professional development through the renowned PAR training program. Additionally, after 90 days, employees can join the 401k plan with company matching contributions and participate in the Employee Stock Purchase Program.

Cracker Barrel is committed to creating a culture of belonging where every team member is supported right from the start. Onboarding, ongoing training, and employee recognition programs foster a welcoming environment where individuals can thrive. Team members enjoy exclusive perks, such as a 35 percent discount on food and retail items and special discounts on home, travel, cell phones, and more through the Biscuit Perks program.

Cracker Barrel is an equal opportunity employer that values diversity and inclusivity, ensuring fair consideration for all applicants regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected status. The company invites motivated individuals to join their team and contribute to a workplace where the work means more because it's done together. Joining Cracker Barrel means becoming part of a vibrant community that cherishes traditions and looks forward to a bright future.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide friendly and efficient guest service
  • Good communication skills
  • Ability to manage multiple tasks simultaneously
  • Willingness to work flexible hours including weekends and holidays
  • Ability to stand for extended periods
  • No prior restaurant experience required
  • Eligibility to work legally in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to remain calm under pressure
  • Positive and approachable demeanor
  • Team-oriented mindset
  • Willingness to learn and adapt
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet guests with a warm welcome
  • Manage the dining room flow and waitlist
  • Update guests with a friendly attitude
  • Ensure tables are clean and ready for the next guests
  • Maintain composure during busy periods
  • Collaborate with team members to provide excellent service
  • Assist with general front-of-house duties

Job Criteria

Experience

No experience required


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