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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.13 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee meal discounts
Referral bonuses
Flexible work schedules
Opportunity for growth
Job Description
13 Coins is a renowned hospitality establishment known for its commitment to quality service and guest satisfaction. As a longstanding player in the dining industry, 13 Coins offers a warm and inviting environment for both guests and employees. Established with the goal of delivering exceptional dining experiences, the company emphasizes a culture of continuous development and support for its staff. This dedication to employee growth ensures that team members are well-trained and confident in their roles. With a strong emphasis on operational excellence and customer engagement, 13 Coins operates 365 days a year, catering to a diverse clientele with an... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferably in the hospitality industry
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferably in the hospitality industry
- Strong communication and interpersonal skills
- Knowledge of food and beverage service
Job Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Manage wait list and seating arrangements to optimize guest flow and minimize wait times
- Provide guests with information about menu items and specials offered
- Coordinate with servers and kitchen staff to ensure timely service and guest satisfaction
- Address guest inquiries and resolve any issues or complaints in a courteous manner
- Answer incoming telephone calls
- Set and clear tables if needed
- Maintain a clean and organized desk area
- Perform restroom check every 30 minutes to maintain cleanliness
- Perform phone to go orders
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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