Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.12 - $12.22
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Employee Discounts
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a vibrant, high-volume full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. Established as a popular casual dining destination, Red Robin has built a reputation for delivering burgers beyond expectations with a fun and friendly environment that emphasizes connection, generosity, and creating memorable experiences for its guests. Red Robin is dedicated to fostering a welcoming sense of belonging where all guests and team members feel valued, regardless of their background or differences. The company culture is rooted in energy, passion, and a commitment to exceptional hospitality, making it an exciting place to work and grow. As a part of this dynamic team, employees enjoy an environment that encourages fun and collaboration alongside high standards of service and quality.

The Host role at Red Robin is an integral part of the Front of House service team and plays a key role in shaping the first impression that guests receive when visiting the restaurant. This position involves greeting guests with warmth and friendliness, escorting them to their tables, and managing reservations and waitlists to ensure smooth seating operations. The host must exhibit excellent customer service skills and maintain a welcoming demeanor that aligns with Red Robin's mission to create a fun, fresh, and memorable dining experience for every guest. Working as a host also means adopting Red Robin's unique hospitality style that combines professionalism with an engaging, unbridled energy.

This role is suitable for individuals 17 years or older who are interested in developing their customer service skills while enjoying flexible work schedules. Red Robin offers competitive pay ranging from $10.12 to $12.22 per hour, alongside other forms of compensation such as referral bonuses and opportunities to participate in an employee stock purchase program after fulfilling certain service requirements. Hosts at Red Robin can expect to receive a 50% discount on meals with an additional 25% discount for their family members, making it a great job for those who love great food and want to save while working. Beyond immediate perks, Red Robin provides excellent potential for career growth within the company, with many of its managers having started as hourly team members. The company also supports employee well-being through comprehensive health coverage plans (including vision and dental insurance), retirement benefits with a 401k plan and company match, and paid time off for eligible employees.

In summary, joining Red Robin as a host offers a fantastic blend of competitive pay, valuable benefits, and a supportive, fun work environment focused on growth and creating memorable dining experiences. This position is ideal for someone who values excellent customer service, enjoys interacting with diverse crowds, and is excited to be part of a team that prioritizes hospitality and fun as much as the food it serves.

Job Requirements

  • must be 17 years or older
  • able to work flexible schedules including evenings and weekends
  • basic computer skills
  • ability to stand and walk for extended periods
  • friendly and approachable demeanor
  • strong communication skills
  • willingness to learn and adapt in a dynamic team environment

Job Qualifications

  • excellent interpersonal and communication skills
  • ability to work in a fast-paced, high-energy environment
  • experience in customer service preferred but not required
  • basic knowledge of reservation and waitlist management systems helpful
  • flexibility to work various shifts including evenings and weekends
  • minimum age of 17 years
  • enthusiasm for providing exceptional guest experiences

Job Duties

  • greet guests and provide a positive first impression
  • escort guests to their tables in a timely manner
  • manage reservations and waitlists efficiently
  • maintain knowledge of menu offerings to assist guests
  • coordinate with the front of house team to ensure smooth seating flow
  • handle guest inquiries and special requests politely
  • support overall cleanliness and organization of the host station

Job Criteria

Experience

Entry Level (1-2 years)


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