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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.35
Benefits
full-time employment
Positive work environment
Career advancement opportunities
employee loyalty programs
Training and Development
supportive management
team-oriented culture
Job Description
One of the largest operators of IHOP Casual Family Dining restaurants is seeking enthusiastic and dedicated individuals to join our team. IHOP is a well-established restaurant brand known for its welcoming atmosphere and delicious breakfast offerings. As a leading employer in the casual dining sector, we pride ourselves on creating a positive work environment where employees feel valued and supported. With a loyal employee base and a commitment to growth and development, we offer a fantastic opportunity for those looking to build a rewarding career in the hospitality industry. Our restaurants are committed to delivering excellent customer service and consistently... Show More
Job Requirements
- No specific education requirements
- Ability to stand, walk, talk, and hear regularly
- Ability to use hands to handle objects, tools, or controls
- Occasional stooping, kneeling, crouching, or crawling
- Ability to lift and/or move up to 25 pounds
- Ability to maintain professionalism and courtesy at all times
- Availability for full-time employment
Job Qualifications
- Ability to perform each essential duty satisfactorily
- Excellent communication and customer service skills
- Ability to handle guest complaints professionally
- Ability to multitask in a fast-paced environment
- No specific education requirements
- Ability to maintain cleanliness and organize seating effectively
- Ability to interact positively with guests and team members
Job Duties
- Develop and maintain professional functional working relationships with IHOP employees and guests
- Greet guests as they enter the restaurant within 30 seconds and seat them as soon as a table is available
- Rotate station seating to ensure the quality of guest service
- Handle guest complaints and inquire about the quality of the dining experience
- Thank guests and invite them to return
- Answer the telephone, take messages, and complete all To Go orders
- Maintain a waiting list as necessary
- Check restrooms hourly to ensure proper stock levels and cleanliness
Job Location
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