Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $15.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned American restaurant and gift store chain that has been a cherished gathering place since 1969. Known for its delicious Southern cuisine, abundant servings, and unique retail offerings, Cracker Barrel offers guests more than just a meal – it's a warm, welcoming experience where friends and families come together to enjoy great food and good company. With over 70,000 team members nationwide, Cracker Barrel prides itself on its roots, creating an inclusive culture where employees and guests alike feel at home. The company emphasizes strong community values, teamwork, and a commitment to quality service, making it a leader in the casual dining restaurant sector.

Joining Cracker Barrel as a Host means stepping into a role that is vital to delivering the exceptional guest experience the brand is known for. Hosts are the first point of contact for guests; their warm welcomes set the tone for the entire dining experience. The role involves managing the flow of the dining room by organizing the waitlist, updating guests with friendly communication, and preparing tables quickly and efficiently. No prior restaurant experience is required as Cracker Barrel provides comprehensive training, including its industry-leading PAR training program, to ensure employee success from day one.

This role is ideal for individuals who enjoy people, thrive in busy environments, and value working within a team-focused culture. Hosts at Cracker Barrel bring positive energy, maintain composure when things get hectic, and help create a comfortable atmosphere for every guest who walks through the door. The company offers competitive pay ranging from $15.00 to $15.25 per hour and benefits eligibility starting on the first day of employment for both full and part-time employees. Benefits include health insurance, vacation time, employee assistance programs, a 401k retirement plan with company matching, an employee stock purchase program, and generous employee discounts on food and retail items.

Cracker Barrel is also committed to providing a culture of belonging with support that starts immediately. New hires receive onboarding, training, and development opportunities, and are welcomed through recognition programs and events that foster community and connection among team members. This role not only offers an opportunity to grow professionally within a reputable brand but also to be part of a fun, supportive workplace that values everyone’s contribution.

If you are someone who makes people feel welcome, thrives under pressure, enjoys a team environment, and brings warmth and positivity to your interactions, Cracker Barrel is ready to welcome you to the family. Apply now and become part of a company that deeply values its employees and the moments that matter.

Job Requirements

  • Ability to stand for long periods
  • capable of working flexible shifts including weekends and holidays
  • reliable transportation to and from work
  • willingness to learn and follow company policies and procedures
  • good physical stamina
  • ability to communicate clearly and effectively
  • enthusiastic and friendly demeanor

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to stay calm and composed in a fast-paced environment
  • positive attitude and eagerness to work in a team
  • basic computer skills or ability to learn scheduling and waitlist software
  • previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet and welcome guests as they arrive
  • manage the waitlist and seating arrangements
  • communicate wait times and updates to guests with a friendly attitude
  • ensure dining tables are prepared and clean for incoming guests
  • coordinate with servers and kitchen staff to maintain smooth operations
  • handle guest inquiries and provide assistance as needed
  • maintain a positive and welcoming atmosphere in the dining area

Job Criteria

Experience

No experience required


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