Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been a beloved staple in the hospitality industry since 1969. Known for its unique combination of Southern cuisine, friendly service, and an inviting retail store, Cracker Barrel offers guests a warm and welcoming atmosphere that feels like home. With its headquarters located in the United States, the company has expanded nationwide and employs over 70,000 team members committed to delivering exceptional guest experiences. At Cracker Barrel, the focus is not only on serving delicious food but also on fostering a culture of community and belonging among guests and employees alike. The company prides itself on upholding traditional American values while innovating to meet the needs of today's diverse workforce and customer base.

The Host role at Cracker Barrel is essential to creating the first impression guests have when they walk through the door. As a Host, you will be the person who welcomes guests with warmth and enthusiasm, ensuring every visitor feels right at home from the moment they arrive. This full-time or part-time front-of-house position requires a friendly and approachable demeanor, excellent interpersonal skills, and the ability to remain calm and organized even during the busiest periods. Responsibilities include managing the dining room’s flow by efficiently operating the waitlist, updating guests with a smile, and preparing tables for the next group of diners. If you enjoy engaging with people, thrive in a collaborative team environment, and have a positive attitude, this role will provide meaningful daily interactions and opportunities to develop strong customer service skills.

No prior restaurant experience is necessary, as Cracker Barrel offers comprehensive training to help new employees learn the ropes and succeed. The company values employees' growth and development and provides ongoing opportunities to advance within the organization. From day one, employees benefit from the PAR training program, which is designed to build skills and confidence in a supportive environment. Cracker Barrel also offers competitive pay with weekly payment schedules, even providing access to same-day pay in certain circumstances. Benefits such as health insurance eligibility from the first day of employment, vacation time, and an employee assistance program further demonstrate the company's commitment to caring for its people beyond just the workday.

Additional benefits include a 401k retirement plan with company matching after 90 days of service, participation in the Employee Stock Purchase Program, and a strong culture of recognition and inclusion. Employees enjoy special perks such as a 35% discount on food and retail items at Cracker Barrel locations, as well as exclusive discounts on home goods, travel, cell phones, and more. With a focus on supporting team members from their first day onward, the company fosters a sense of pride and belonging that permeates every level of the organization. Joining Cracker Barrel means becoming part of a team that values good work, good company, and making meaningful moments together. By applying for the Host position, you will contribute to creating memorable dining experiences and be part of a supportive, vibrant work environment where you can grow your career and thrive.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Positive and friendly demeanor
  • Ability to stand for extended periods
  • Capability to multitask and work efficiently in a busy environment
  • Must be eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to remain calm and composed in fast-paced environments
  • Team-oriented mindset with a positive attitude
  • Willingness to learn and adapt
  • Previous customer service experience is a plus but not required
  • Basic computer skills for managing waitlist software

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room waitlist and communications
  • Prepare tables promptly for guests
  • Maintain a calm and professional demeanor during busy periods
  • Work cooperatively with team members to ensure smooth operations
  • Provide exceptional customer service through positive interaction
  • Assist with general dining room upkeep and guest inquiries

Job Criteria

Experience

No experience required


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