Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.75 - $15.00
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Work Schedule

Flexible
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Benefits

flexible schedules
meal discounts
Paid vacation after 1 year
Competitive benefits after 1 year
Free telemedicine after 1 year
Referral Bonus
Perks at work

Job Description

Metro Diner is a well-established restaurant distinguished by its warm and welcoming service, familiar faces, and award-winning food. Known for its dedication to providing a delightful dining experience to every customer, Metro Diner prides itself on 100 percent guest satisfaction. The company thrives on a culture of hospitality that goes beyond mere words, embedding it into every aspect of their daily operations. Their team members embody this culture through their genuine interactions, ensuring guests feel appreciated and valued from the moment they step in to their departure.

Metro Diner is currently seeking friendly, personable individuals to join their team as Hosts. The role of the Host is vital because they serve as the personal representation of the restaurant’s overall hospitality and quality. Every guest encounter begins and ends with the Host, making their presence crucial in creating a positive, lasting impression. Hosts are expected to greet guests sincerely and warmly, manage seating arrangements efficiently, and ensure guests leave feeling appreciated and invited to return. This position offers a unique opportunity to be part of a family-oriented and guest-centered work environment.

As a Host at Metro Diner, you will be the first smile customers see and the last person to thank them for dining with the restaurant. The role demands an individual who can display a genuine smile and foster a welcoming atmosphere while managing the practical demands of restaurant seating. Responsibilities include handling seating arrangements swiftly, maintaining an attractive and organized front dining area, efficiently answering telephone calls, and managing waitlists meticulously to provide accurate wait times. The Host also collaborates closely with servers, expo, and bussers to keep daily operations running smoothly and ensure guests’ needs are prioritized.

Beyond the day-to-day duties, Metro Diner offers a supportive and enriching work environment featuring competitive benefits and opportunities for long-term career growth. Employees enjoy perks like flexible scheduling, meal discounts for employees, friends, and family, paid vacation after one year, and access to telemedicine services. Unique incentives include a referral bonus program with unlimited potential earnings, and access to thousands of discounts on travel, fitness, automotive services, and event tickets through the Perks at Work program. Working at Metro Diner means joining a great team eager to welcome new members and grow together within an atmosphere of mutual respect and excellence.

If you have experience in hospitality or fast-paced restaurant environments, especially in host or front-of-house roles, you will find the position rewarding. Successful candidates tend to have exceptional interpersonal skills, are calm and professional when addressing guest inquiries and complaints, and are motivated to ensure efficient restaurant operations in collaboration with other team members. This role is perfect for individuals who have a passion for making guests feel special and who thrive in a fast-moving, team-oriented environment. Join Metro Diner and become part of a workplace where friendly service, delicious food, and sincere guest appreciation are at the core of every day.

Job Requirements

  • A genuine smile and friendly demeanor
  • Commitment to upholding Metro Diner's positive image
  • Excellent people skills for effective communication
  • Ability to seat guests efficiently and manage waitlists
  • Organizational skills to keep the front dining area tidy
  • Ability to answer phone calls by the second ring
  • Availability to work flexible shifts

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience as a host or in a similar fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to maintain composure when addressing guest concerns
  • Basic familiarity with restaurant seating systems and waitlist management
  • Ability to work collaboratively within a team

Job Duties

  • Greet guests cheerfully and sincerely
  • Seat guests at tables quickly and efficiently
  • Accurately record guest names on the waitlist
  • Maintain an organized and attractive front dining area
  • Answer telephone calls promptly
  • Collaborate with servers, expo, and bussers to ensure smooth operations
  • Provide accurate wait times and handle guest inquiries politely

Job Criteria

Experience

Entry Level (1-2 years)


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