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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $14.25
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Work Schedule

Flexible
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal Discounts for Friends/Family
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work
long-term career growth

Job Description

Metro Diner is a well-known restaurant brand celebrated for its warm, welcoming service, familiar faces, and award-winning food that embodies the essence of 'simply delicious.' The company’s fundamental mission is to ensure 100% guest satisfaction, reflecting a steadfast commitment to quality and hospitality. Metro Diner is more than just a restaurant; it is a community-driven establishment where culture is not just spoken about but lived and breathed daily. Every aspect of the diner is designed to create an inviting atmosphere where customers feel valued and appreciated, forming the cornerstone of Metro Diner’s success and reputation in the hospitality industry.

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Job Requirements

  • a genuine smile and friendly demeanor
  • ability to greet guests warmly and sincerely
  • skills to communicate calmly and professionally
  • experience in seating guests quickly
  • knowledge of waitlist management
  • efficiency in answering telephone by second ring
  • organizational skills to maintain tidy front area

Job Qualifications

  • experience as a host in a fast-paced environment
  • excellent communication and interpersonal skills
  • ability to multitask and stay organized
  • familiarity with sound systems and communication headsets preferred
  • commitment to delivering outstanding guest service
  • high school diploma or equivalent

Job Duties

  • greet guests warmly and sincerely
  • seat guests efficiently and manage waitlists accurately
  • answer telephone promptly and professionally
  • maintain cleanliness and tidiness of the front lobby area
  • communicate effectively with team members and vendor partners
  • handle guest inquiries and complaints with poise
  • collaborate with servers, expo, and bussers to ensure smooth service operations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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