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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.25 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Dining and carryout discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine education
Culinary education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished hospitality company that combines a sophisticated Napa-style tasting room, an inspired retail wine experience, and a full-service restaurant, bar, and private event space to offer guests a modern yet casual dining atmosphere. Founded in 2005, Cooper's Hawk has cultivated a reputation for excellence by pairing their scratch-kitchen menu items with their award-winning, curated wines. The company is notable for its expansive wine club, which is among the largest in the world, granting exclusive membership benefits such as special dining and travel experiences that enhance the overall wine and dining lifestyle. Adding to their culinary portfolio,... Show More
Job Requirements
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Qualifications
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver an excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests of guests consistent with table availability
- Communicate constantly with managers and team members to keep service moving seamlessly
- Support servers and service assistants when needed to help the team shine
- Answer questions about food, wine, and experiences with warmth and knowledge
- Share insights about our Barrel Reserve wine during each escort to the table
- Help with light side work and maintain the entry area so every guest's first impression is a great one
- Keep phone etiquette polished and professional when answering calls and handling reservations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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