Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $15.25
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Discounts on food and retail items
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain established in 1969. Known for its unique blend of Southern cuisine and country store charm, the company has grown significantly to become a beloved gathering spot for families and travelers across the nation. With over 70,000 team members nationwide, Cracker Barrel prides itself on delivering more than just a meal—offering guests a warm, inviting atmosphere where they can reconnect, relax, and enjoy a welcoming experience. The company's dedication to excellent service, wholesome food, and a sense of community makes it a shining example within the hospitality industry. Cracker Barrel is committed to fostering a culture of inclusivity and belonging, where employees and guests alike can feel at home. This commitment is reinforced by comprehensive training programs, recognition initiatives, and ongoing development opportunities designed to help team members thrive in their roles.

The position of Host at Cracker Barrel plays a pivotal role in shaping the guest's first impression and overall dining experience. As a Host, you will be the warm and friendly face that greets guests as they arrive, making them feel welcome and comfortable from the moment they step through the door. Your responsibilities will include managing the dining room flow efficiently by overseeing the waitlist, updating guests with positivity and professionalism, and ensuring each table is fully prepared for the next party. This role is ideal for individuals who are excellent communicators, able to stay calm under pressure, and thrive in a collaborative team environment. No prior restaurant experience is required, as Cracker Barrel provides comprehensive training to set you up for success.

The company values a host who can bring positive energy and a genuine, approachable demeanor to the role, contributing to the warm and inviting atmosphere that guests expect. Working in this capacity offers not only competitive pay and flexible schedules but also access to a range of benefits including health insurance from day one, paid vacation, employee assistance programs, and opportunities for personal and professional growth through Cracker Barrel’s industry-leading training initiatives. The company also fosters a sense of community among its team members through recognition programs and employee events, enhancing job satisfaction and team cohesion. In addition, employees enjoy exclusive discounts on food, retail items, and various services, making the employment experience at Cracker Barrel rewarding both inside and outside the workplace. Joining Cracker Barrel means becoming part of a family-focused company that truly values the contributions of each individual and supports their growth every step of the way.

Job Requirements

  • no prior restaurant experience required
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong customer service skills
  • physical ability to stand and walk for extended periods
  • reliable and punctual
  • legal authorization to work in the country
  • willingness to complete training programs

Job Qualifications

  • excellent communication and interpersonal skills
  • ability to stay calm and composed in a fast-paced environment
  • friendly and approachable demeanor
  • team-oriented mindset
  • willingness to learn and adapt
  • basic knowledge of customer service principles
  • high school diploma or equivalent preferred

Job Duties

  • greet guests warmly as they enter the restaurant
  • manage the dining room flow by coordinating the waitlist
  • update guests on wait times and seating availability with a positive attitude
  • ensure tables are prepped and ready for incoming guests
  • collaborate with team members to maintain smooth operations
  • handle guest inquiries and provide excellent customer service
  • support the overall cleanliness and organization of the dining area

Job Criteria

Experience

No experience required


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