Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.00 - $15.25
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Work Schedule

Flexible
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work
long-term career growth

Job Description

Metro Diner is a well-established restaurant renowned for its warm, welcoming service, familiar faces, and award-winning food. With a strong commitment to 100% guest satisfaction, Metro Diner prides itself on creating a culture that is lived and breathed every day by every member of the team. The diner’s motto, "simply delicious," defines the quality and taste of the food, while fostering an environment where guests feel genuinely valued and cared for. Known for its friendly atmosphere and high standards, Metro Diner has become a cherished dining destination for many, offering a blend of comfort, efficiency, and hospitality that makes every visit memorable.

The role we are looking to fill is that of a Host, a crucial position that serves as the personal representation of Metro Diner’s overall hospitality and the quality of service customers experience. The Host plays a vital role in the restaurant atmosphere, ensuring that every guest is greeted cheerfully and sincerely as they arrive, and thanked warmly as they leave with an invitation to return. This position requires a friendly and calm demeanor, excellent communication skills, and the ability to manage seating efficiently while maintaining an attractive and organized front of the diner. The Host must be adept at managing waitlists accurately, answering telephones promptly, and coordinating with team members to optimize the guest experience.

Metro Diner offers a variety of employee benefits and incentives such as flexible schedules, meal discounts, paid vacation after one year, competitive benefits, free telemedicine, referral bonuses, and perks related to travel, fitness, and entertainment. There are also strong opportunities for career growth within the company and a supportive team environment. This is an excellent opportunity for individuals who enjoy working in a fast-paced, guest-focused restaurant environment and who want to join a team that values both their work and their contribution to the diner’s success.

Job Requirements

  • A genuine smile
  • commitment to presenting a positive image through warm welcomes and sincere thanks
  • ability to communicate professionally with guests, team members, and vendors
  • efficient seating management skills
  • accurate record-keeping of guests on wait lists
  • ability to answer telephones promptly
  • organizational skills to maintain cleanliness and attractiveness of the front diner area

Job Qualifications

  • Experience as a host in a fast-paced restaurant environment
  • strong people skills for calm and professional communication
  • ability to provide accurate wait times to guests
  • familiarity with sound systems and communication headsets
  • excellent organizational skills
  • poise to handle guest questions and complaints
  • motivation to collaborate with servers, expo, and bussers for efficient operations

Job Duties

  • Greet guests warmly and sincerely upon arrival
  • thank guests and invite them to return
  • seat guests efficiently at tables
  • accurately record guest names on wait lists
  • answer phones promptly by the second ring
  • keep the front of the diner tidy and attractive
  • communicate effectively with team members and vendors

Job Criteria

Experience

Entry Level (1-2 years)


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