Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $14.75
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established American restaurant chain founded in 1969, known for its distinctive blend of restaurant and retail offerings. The brand has built a strong reputation for providing not only hearty, home-style food but also a welcoming atmosphere that feels like a home away from home. With more than 70,000 team members nationwide, Cracker Barrel has become a cherished gathering place for families, friends, and travelers seeking comfort food and genuine hospitality. The company’s unique combination of dining and country store retail creates a warm and memorable experience that sets it apart from other casual dining establishments. Cracker Barrel is grounded in values of community, tradition, and inclusiveness, making every guest feel appreciated and cared for during their visit.

The role available at Cracker Barrel is that of a Host, a pivotal position that sets the tone for the entire guest experience. As a Host, you will be the first point of contact for guests as they enter the restaurant, playing a crucial role in making visitors feel welcome and at ease. This role requires a warm and approachable demeanor, combined with the ability to manage the flow of the dining room effectively. Hosts are responsible for managing the waitlist, keeping guests informed and comfortable while they wait, and ensuring tables are prepared and ready for the next party. This position thrives in a fast-paced, team-oriented environment that values positivity, composure under pressure, and a genuine desire to make every guest’s visit special.

Cracker Barrel emphasizes the importance of worker well-being alongside guest satisfaction. They offer competitive weekly pay with the added benefit of same-day pay access, ensuring employees are compensated promptly. The position includes eligibility for health insurance from day one, applicable to both full-time and part-time employees, along with vacation time and access to an Employee Assistance Program (EAP) that supports personal and professional challenges. There are significant growth and development opportunities through an industry-leading training program called PAR, along with a 401k plan featuring company matching after 90 days, and an Employee Stock Purchase Program that encourages staff to invest in the company’s success.

Beyond traditional benefits, Cracker Barrel fosters a culture of belonging, providing onboarding, training, recognition programs, and employee events that build community among team members. Employees enjoy exclusive discounts, including a 35% discount on food and retail items, as well as special offers on home essentials, travel, and cell phones through the Biscuit Perks program. This role is ideal for individuals passionate about hospitality, people who excel in dynamic environments, and those eager to grow within a well-respected company that genuinely values its team as much as its guests. No previous restaurant experience is necessary as comprehensive training is provided, making it an excellent opportunity for those entering the hospitality industry or seeking career growth in a supportive setting.

Job Requirements

  • ability to greet guests warmly and professionally
  • experience in customer service is a plus but not required
  • flexibility to work various shifts including evenings, weekends, and holidays
  • physical stamina to stand for extended periods
  • basic math skills for managing waitlists
  • reliable and punctual
  • ability to follow instructions and work well under supervision

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent interpersonal and communication skills
  • ability to stay calm and composed during busy periods
  • strong teamwork and collaboration mindset
  • positive attitude with a friendly and approachable demeanor
  • willingness to learn and adapt in a fast-paced environment

Job Duties

  • greet and welcome guests warmly as they enter the restaurant
  • manage the dining room flow by maintaining the waitlist effectively
  • communicate wait times and updates to guests with a positive attitude
  • ensure each dining table is clean and ready for the next guests
  • work collaboratively with the team to support a seamless guest experience
  • handle guest inquiries and provide information about the restaurant and services
  • assist in maintaining a clean and organized host station

Job Criteria

Experience

No experience required


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