Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.25 - $14.25
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Work Schedule

Flexible
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Benefits

flexible scheduling

Job Description

This opportunity is with a vibrant and customer-focused restaurant that prides itself on delivering an exceptional dining experience to every guest. Known for its welcoming atmosphere and commitment to quality service, this establishment provides a dynamic work environment for those passionate about hospitality. The restaurant operates in a fast-paced setting, combining the art of delicious food preparation with attentive customer care. With an emphasis on team collaboration and guest satisfaction, the restaurant is an excellent place for individuals pursuing a career in the food service and hospitality industry.\n\nThe role offered is for a Host, a pivotal position within the restaurant's team. The Host serves as the first point of contact for guests, ensuring a warm welcome and smooth seating process. This position demands a friendly demeanor, strong organizational skills, and the ability to manage multiple responsibilities simultaneously. The Host is charged with maintaining waitlists during peak hours, coordinating reservations, and facilitating communication between guests and wait staff. A significant part of the role involves managing the to-go food business, following specific procedures to accommodate pick-up orders efficiently. Additionally, the role includes answering phone calls, assisting servers, and enhancing guests' takeout experience through personalized service and menu suggestions. This position suits an individual who thrives in a fast-moving, guest-centered environment and enjoys contributing to a positive dining atmosphere. The employment is typically hourly with flexible scheduling to meet the restaurant's operational needs.

Job Requirements

  • High school diploma or equivalent preferred
  • prior experience in a restaurant or hospitality setting preferred
  • ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • strong attention to detail and cleanliness
  • strong customer service skills with a friendly and professional demeanor
  • understanding of restaurant etiquette
  • familiarity with health and safety regulations
  • experience in managing reservations
  • successful completion of hourly position validations, including company-required training (safety, systems, menu)

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in a restaurant or hospitality setting preferred
  • ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • strong attention to detail and cleanliness
  • strong customer service skills with a friendly and professional demeanor
  • understanding of restaurant etiquette
  • familiarity with health and safety regulations
  • experience in managing reservations
  • successful completion of hourly position validations, including company-required training (safety, systems, menu)

Job Duties

  • Welcome guests to the restaurant
  • provide accurate wait times and monitor waiting lists
  • manage reservations
  • escort customers to assigned dining or bar areas
  • provide menus and announce server's name
  • greet customers upon their departure
  • coordinate with wait staff about available seating options
  • maintain a clean reception area
  • cater to guests who require extra attention
  • answer incoming calls and address customers' queries
  • assist wait staff as needed
  • assist servers in clearing used glassware, plates, and utensils off tables
  • enhance guests' takeout experience by offering personalized service and food and drink suggestions
  • take accurate orders from guests and assemble prepared food and drink orders
  • explain menu items and offer suggestions to guests
  • assemble and walk orders to guests for pickup inside and curbside pickup in a timely manner

Job Criteria

Experience

Entry Level (1-2 years)


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