Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee Stock Purchase Program
Employee assistance program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail brand that specializes in Southern cuisine and country-inspired gifts, with a rich history dating back to 1969. Renowned for its inviting atmosphere, comforting food, and unique retail offerings, Cracker Barrel has become a cherished gathering place for millions of guests across the United States. With over 70,000 team members nationwide, the company emphasizes a culture of warmth, hospitality, and family values, creating a welcoming environment for both guests and employees alike. Cracker Barrel is deeply committed to nurturing a sense of belonging, teamwork, and mutual respect, fostering growth opportunities for its associates from day one. The company operates its restaurants and retail stores as an integrated experience, where guests can enjoy home-style cooking alongside shopping for unique and nostalgic items that evoke the charm of simpler times.

As a Host at Cracker Barrel, you will play a crucial role in shaping every guest's experience by being the first point of contact. This role involves warmly welcoming guests as they arrive, managing the seating flow efficiently, and ensuring that the dining room operates seamlessly. You will be responsible for managing the waitlist, communicating wait times with a smile, and preparing tables promptly for new arrivals. The Host sets the tone for hospitality in the restaurant, helping guests feel comfortable and attended to from the moment they walk through the door. This team member thrives in a busy, team-oriented environment where positive energy and excellent interpersonal skills are essential. Even if you have no previous restaurant experience, Cracker Barrel provides thorough training through their industry-leading PAR program, ensuring you have all the knowledge and support needed to succeed. The company values individuals who remain calm under pressure, exude approachability, and work collaboratively with their team to create memorable dining experiences.

The company offers competitive weekly pay with same-day pay access, appealing to both full-time and part-time employees. Benefits include immediate eligibility for health insurance, vacation time, and participation in an employee assistance program. Growth and development opportunities are a hallmark of the role, with structured training and advancement pathways available starting on day one. Additional perks like a 401k plan with company matching, employee stock purchase programs, and discounts on Cracker Barrel food and retail items reflect the company’s commitment to taking care of its team. With over five decades of history and a strong community focus, joining Cracker Barrel means becoming part of a company that values good food, good company, and good work.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong communication skills
  • customer-oriented attitude
  • ability to stand for long periods
  • basic math skills
  • willingness to learn and adapt

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to stay calm under pressure
  • customer service experience is an asset but not required
  • willingness to learn and participate in training programs
  • friendly and approachable demeanor
  • ability to work in a fast-paced team environment

Job Duties

  • greet guests with a warm welcome
  • manage the waitlist and update guests with estimated wait times
  • ensure tables are clean and ready for new guests
  • coordinate with the kitchen and servers to maintain efficient dining room flow
  • provide friendly and approachable service to all guests
  • remain calm and composed during busy periods
  • collaborate with team members to create a positive work environment

Job Criteria

Experience

No experience required


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