Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan
Employee Stock Purchase Program
recognition programs
Employee events
employee discount

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been a comforting gathering place since 1969. Renowned for its Southern hospitality, home-style cooking, and unique retail offerings, Cracker Barrel has grown into a nationwide brand with over 70,000 team members across various locations. At the heart of the Cracker Barrel experience is a commitment to making guests feel at home, providing warm food served with genuine care, and fostering an inviting atmosphere where good company is always welcome. The company prides itself on being more than just a dining destination; it is a place where people can reconnect, relax, and enjoy moments that truly matter.

The role of Host at Cracker Barrel is vital in creating memorable guest experiences by offering a warm welcome and ensuring smooth operations in the dining room. As the first point of contact for guests, the Host is responsible for managing the flow of the restaurant by maintaining an organized waitlist, updating guests courteously, and preparing tables for the next party. This role requires a friendly, approachable demeanor with the ability to stay calm and composed even during busy periods. Emphasizing teamwork, the Host plays an essential part in maintaining the positive energy and smooth rhythm that guests expect from a Cracker Barrel visit.

This position is perfect for individuals who genuinely enjoy making others feel welcomed and appreciated right from the moment they arrive. No prior restaurant experience is necessary, as Cracker Barrel provides comprehensive training, including its industry-leading PAR training program, to support new team members from day one. By joining the Cracker Barrel family, Hosts gain access to a supportive work environment with opportunities for growth and development. Beyond the restaurant floor, employees benefit from a variety of perks such as health insurance eligibility from day one for both full and part-time employees, vacation time, employee assistance programs, a 401k plan with company matching, employee stock purchase options, and exclusive discounts.

Cracker Barrel's commitment to cultivating a culture of belonging ensures that every employee feels valued and supported, offering onboarding, ongoing training, and recognition programs. The company’s friendly and inclusive environment seeks to foster long-term career success for its team members while delivering exceptional service to its guests. If you thrive in a collaborative setting, enjoy contributing to a welcoming atmosphere, and want to be part of a company that values hard work and genuine hospitality, the Host position at Cracker Barrel is an exciting and rewarding opportunity.

Job Requirements

  • high school diploma or equivalent
  • ability to communicate clearly and pleasantly
  • availability to work flexible hours including weekends and holidays
  • capability to stand and walk for extended periods
  • customer service experience preferred but not required
  • willingness to undergo training and development
  • ability to work in a fast-paced environment

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to remain composed under pressure
  • friendly and approachable personality
  • willingness to learn and adapt
  • teamwork-oriented mindset
  • basic computer skills for managing waitlists

Job Duties

  • greet guests warmly and make them feel welcome
  • manage the waitlist efficiently to ensure smooth seating
  • update guests on their seating status with a friendly attitude
  • prepare dining tables promptly for incoming guests
  • maintain calmness and professionalism during busy times
  • support team members to facilitate a positive dining environment
  • deliver excellent customer service consistently

Job Criteria

Experience

No experience required


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