Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a leading restaurant chain renowned for its exciting Asian-inspired cuisine and exceptional hospitality. Founded with the vision to celebrate life, family, and food, P.F. Chang's provides a vibrant dining experience in an inviting atmosphere. Known for quality and consistency, the restaurant prides itself on delivering dishes crafted with fresh ingredients and bold flavors that appeal to diverse tastes across its many locations. As a part of a global brand with a rich heritage, P.F. Chang's continuously strives to foster a welcoming environment not only for guests but also for its team members. This dedication has established P.F. Chang's as a preferred workplace within the hospitality industry.

This role is for Host or Hostess positions at P.F. Chang's, available on both full-time and part-time bases, offering a competitive pay range between $16.00 and $19.00 per hour based on experience. The Host or Hostess is fundamentally the first and last point of contact for guests, embodying the spirit of hospitality that P.F. Chang's is celebrated for. This role is crucial in maintaining the overall flow of the restaurant, ensuring that each guest receives a warm and professional greeting, efficient seating, and accurate communication regarding wait times and reservations. Beyond greeting guests, hosts play a vital role in managing the lobby, answering phones, and helping with food orders, contributing to the seamless dining experience that is a hallmark of the brand.

Job responsibilities also include learning the restaurant's seating layout and how tables are organized by server areas, which enhances the team’s efficiency. Hosts ensure that seating is coordinated with the servers and assist with maintaining high safety and sanitation standards, specifically in the front door, host desk, and lobby areas. Additional duties include setting and clearing tables according to P.F. Chang's specifications, understanding curbside pickup protocols, and managing side-work assigned during shifts. This position offers an excellent opportunity for individuals who want to enter the hospitality industry, even without prior experience, as P.F. Chang's provides paid on-the-job training and fosters an environment that promotes growth and advancement from within.

Working at P.F. Chang's means more than just having a job; it is about being part of a passionate team dedicated to celebrating life through exceptional food and genuine connection. P.F. Chang's offers flexible scheduling to accommodate various lifestyles and commitments, and supports its employees with a robust benefits package. These include competitive pay, discounted meals, employee referral programs, and exclusive discounts for team members. For qualifying employees, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, as well as paid sick leave in qualifying regions, reinforce the company’s commitment to team member wellbeing. The company also values work-life balance, closing most locations on Thanksgiving and Christmas. Overall, P.F. Chang's is a top choice for those seeking a vibrant workplace where their contributions are valued and growth is encouraged.

Job Requirements

  • Previous experience is not required as training is provided
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-oriented environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, understand how tables are divided into server areas, and assist in delivering food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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